health is significant degrade

Why is my iPhone XS mass battery health is significantly degraded and when charging it and the screen when off it doesn’t come till I remove my charger

iPhone XS

Posted on Aug 28, 2021 6:36 PM

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Question marked as Top-ranking reply

Posted on Aug 30, 2021 6:39 AM

You need to have the battery replaced. Make an appointment at an Apple store or Apple authorized service provider. They can usually replace the battery while you wait→iPhone Battery Replacement - Official Apple Support

4 replies

Aug 29, 2021 12:46 PM in response to akinfenwa208

Hi there akinfenwa208,


We understand that you are having issues with the battery health of your iPhone. We’d like to help however we can.


To start, you can learn more about your iPhone battery health here:

iPhone Battery and Performance


Let’s also make sure that your settings are adjusted so that you’re getting the maximum life out of your battery. There are some great tips for that on this page:

Maximizing Battery Life and Lifespan


If you are experiencing other issues, please provide more details on what’s happening and if you are getting an error of some kind.


Cheers!

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health is significant degrade

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