Anker USB-C hub not working with mac

I recently upgraded to Mac OS Big Sur and when I did my Anker USB-C 4 in 1 stopped working. I have not gotten any prompts about there not being enough power or it using too much power. it said something about it being blocked and I don't really understand that because it was working before that. The one thing I should mention is on amazon the name for it says [UPGRADED] so I'm wondering if that's the problem and I should call customer service. If anyone has any solutions please don't be afraid to share them because I can't use my keyboard or mouse without it. Another thing to mention is when I checked hardware in system information it showed USB hub 3.0 so I'm pretty sure that means its there just being blocked

If you need it the model is the MacBook retina 12 inch early 2016 Rose Gold