You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPad Air 4th Gen not turning off / sleeping when closed in Magic Keyboard

I’m using an IPad Air 4th Gen with the Magic Keyboard (for use with IPad Air 4 / IPad Pro 11). Noticed that in the past few months, it’s battery is always draining. Couldn’t figure out why. Just noticed that when I close it, the IPad is not going to sleep… the screen stays on, and the battery just slowly dies. What’s going on here?

Posted on Aug 29, 2021 12:35 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 29, 2021 7:10 PM

The key is when you stated that the iPad is not going to sleep when Magic Keyboard case is folded and closed. This means that the Auto-Lock/Unlock when the cover/keyboard is closed is not working.


Open Settings ➔ Display & Brightness ➔ Lock/Unlock : Ensure that this is set to ON.


If the above setting is correct and the issue persists then detach the iPad from the Magic Keyboard and try and force restart the iPad as shown below:


Force restart iPad


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button and keep it pressed until Apple logo appears, release the button.



Axel F.

Similar questions

3 replies
Question marked as Top-ranking reply

Aug 29, 2021 7:10 PM in response to ellwoodhareiv

The key is when you stated that the iPad is not going to sleep when Magic Keyboard case is folded and closed. This means that the Auto-Lock/Unlock when the cover/keyboard is closed is not working.


Open Settings ➔ Display & Brightness ➔ Lock/Unlock : Ensure that this is set to ON.


If the above setting is correct and the issue persists then detach the iPad from the Magic Keyboard and try and force restart the iPad as shown below:


Force restart iPad


Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button and keep it pressed until Apple logo appears, release the button.



Axel F.

iPad Air 4th Gen not turning off / sleeping when closed in Magic Keyboard

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.