Constant freezing of screen
How to remedy constant freezing of screen from Apple tv device model #3
Apple TV
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How to remedy constant freezing of screen from Apple tv device model #3
Apple TV
First try a restart of the Apple TV and router/modem/access point, as that will help for some causes. And it’s easy.
Is your internet connection sufficient for streaming HD TV? (8 Mbps or more available per device)
Is your home network largely free from interference? Neighboring networks ‘jam’ the Wi-Fi signal for overlapping frequencies (Wi-Fi channels). Metal and electrical wiring can also diminish the signal.
To check the local network get a report on your computer using iStumbler, NetStumbler or similar. Look for signal strength, noise, nearby networks.
Have you tried ethernet instead of Wi-Fi?
If the issue persists even in optimal conditions, then try to reset the device to factory settings.
If your Apple TV can't connect to Wi-Fi - Apple Support
Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
Recommended settings for Wi-Fi routers and access points - Apple Support
First try a restart of the Apple TV and router/modem/access point, as that will help for some causes. And it’s easy.
Is your internet connection sufficient for streaming HD TV? (8 Mbps or more available per device)
Is your home network largely free from interference? Neighboring networks ‘jam’ the Wi-Fi signal for overlapping frequencies (Wi-Fi channels). Metal and electrical wiring can also diminish the signal.
To check the local network get a report on your computer using iStumbler, NetStumbler or similar. Look for signal strength, noise, nearby networks.
Have you tried ethernet instead of Wi-Fi?
If the issue persists even in optimal conditions, then try to reset the device to factory settings.
If your Apple TV can't connect to Wi-Fi - Apple Support
Resolve Wi-Fi and Bluetooth issues caused by wireless interference - Apple Support
Recommended settings for Wi-Fi routers and access points - Apple Support
This sounds like a poor network connection. Please begin by trying:
1. Unplug your modem from its power source and Restart Modem.
2. Unplug your router from its power source and Restart router.
3. Unplug Apple TV from Power for 2-3 minutes – re-plug in and retest.
Thanks so much to you as well as Urquhart. Restarting modem fixed the problem.
Easy peasey, lemon squeezy ;)
Your welcome.
Constant freezing of screen