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My MacBook Air2018 13’’ screen display won’t turn on

Hi

My MacBook screen display won’t turn on, it just went off while I was using it.I never drop it and and it is still in brand new condition. The display keeps flickering and has lines. What is wrong with it. I kept my product in good condition I take care of them and now the screen is not working at all.

please help.


[Re-Titled by Moderator]

Posted on Aug 30, 2021 8:53 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 30, 2021 9:07 AM

Hi Jesusfreak2502,


It unfortunately looks like a hardware problem (motherboard or video card). Those problems may happen over time, even if you take great care of your laptop.


Some MacBook Air have recalls, maybe you qualify... https://www.howtogeek.com/427105/how-to-check-if-apple-has-recalled-your-macbook-for-free-repairs/


You should contact Apple Support and bring it in store for a diagnostic. https://support.apple.com/mac/macbook-air


Good luck.

3 replies
Question marked as Top-ranking reply

Aug 30, 2021 9:07 AM in response to Jesusfreak2502

Hi Jesusfreak2502,


It unfortunately looks like a hardware problem (motherboard or video card). Those problems may happen over time, even if you take great care of your laptop.


Some MacBook Air have recalls, maybe you qualify... https://www.howtogeek.com/427105/how-to-check-if-apple-has-recalled-your-macbook-for-free-repairs/


You should contact Apple Support and bring it in store for a diagnostic. https://support.apple.com/mac/macbook-air


Good luck.

My MacBook Air2018 13’’ screen display won’t turn on

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