Audio apps switching off when the screen locks, on iPhone 12Mini

All my audio apps (Spotify, BBC Sounds etc) are switching off suddenly after about five mins, when the screen locks, and also whenever a new notification comes through. This is new - they were fine till earlier today. I've tried deleting the app and reinstalling, and I've tried restarting the phone.

iPhone 12 mini

Posted on Aug 31, 2021 4:19 AM

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1 reply

Sep 1, 2021 6:05 AM in response to Littlegem76

Hello Littlegem76,


Thank you for using Apple Support Communities.


We understand that your audio apps are switching off or stopping playback when your iPhone locks. Since you have already tried restarting your phone and deleting/reinstalling the app(s) without any success. We would next suggest attempting to control the audio playback from the Control Center when your device is locked. The following article explains how you can access and customize the Control Center on your iPhone: 


Access Control Center on your iPhone and iPod touch - Apple Support


Let us know how it goes.


Best regards.

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Audio apps switching off when the screen locks, on iPhone 12Mini

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