Cannot send photos to non-iMessage users (but used to be able to!)

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Level 1

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Cannot send photos to non-iMessage users (but used to be able to!)

Over the past 6 months I've lost the ability to send photos to friends who are not iPhone users. I get a failed delivery message regardless of device of origin: iPhone or iMac. I have cellular data turned on, "Send as SMS" turned on and "MMS Messaging" turned on. I have reset all settings on my phone and still...cannot send photos. How can this be addressed? Honestly it's super frustrating as I use this feature sometimes for work and have to find ways around it. Carrier is Verizon and I have an iPhone 8 using iOS 14.71.

iPhone 8

Posted on Aug 31, 2021 12:45 PM

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Answer 1

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razmee209

Level 10

193,734 points

Aug 31, 2021 1:27 PM in response to amydw1

amydw1 wrote:

Over the past 6 months I've lost the ability to send photos to friends who are not iPhone users. I get a failed delivery message regardless of device of origin: iPhone or iMac. I have cellular data turned on, "Send as SMS" turned on and "MMS Messaging" turned on. I have reset all settings on my phone and still...cannot send photos. How can this be addressed? Honestly it's super frustrating as I use this feature sometimes for work and have to find ways around it. Carrier is Verizon and I have an iPhone 8 using iOS 14.71.

MMS is Verizon feature, let them know.

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Cannot send photos to non-iMessage users (but used to be able to!)

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