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cannot exit out of applications

I cannot exit of of the app on my iPad it has a home screen button and no matter how many times I try and press it, it will not turn off and I cannot exit out of the app even if I try to reset it, it will not turn off and I have tried everything

iPhone 12, iOS 14

Posted on Aug 31, 2021 8:34 PM

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Question marked as Top-ranking reply

Posted on Sep 1, 2021 4:14 AM

When you are stuck in Guided Access mode, you are really stuck as the typical triple tap on the home button to quit out of Guided Access doesn't work. Even a forced exit won't work because the power button and the home button are disabled.


The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



2 replies
Question marked as Top-ranking reply

Sep 1, 2021 4:14 AM in response to Melany1216

When you are stuck in Guided Access mode, you are really stuck as the typical triple tap on the home button to quit out of Guided Access doesn't work. Even a forced exit won't work because the power button and the home button are disabled.


The only way to get out of Guided Access is to press the Home and Power button together for 15 seconds. This should turn off Guided Access by forcibly rebooting your device. Once your device is restarted, you can then go to Settings > Accessibility > Guided Access > Guided Access - and turn off Guided Access if needed.


Use Guided Access on iPad - Apple Support

Use Guided Access with iPhone, iPad, and iPod touch - Apple Support



cannot exit out of applications

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