Battery won’t charge

iPhone mini purchased in June. Today received notification that phone was unable to verify if it was using a genuine Apple battery. Now phone will only stay on if plugged in, even then it randomly power cycles. iPhone will not charge. Have tried cleaning charging port, different charging cables/blocks, hard reset phone and then factory reset phone.

iPhone 12 mini

Posted on Sep 1, 2021 7:48 PM

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1 reply

Rudegar

Level 10

180,192 points

Sep 1, 2021 10:43 PM in response to Jennlynn137

then claim warranty

Legal - Hardware Warranties - Apple

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Battery won’t charge

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