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Iphone11 keyboard not working properly

Can’t type the letter y or the number 6. Plus it types certain numbers around those keys twice. Tried to restart, tried to reset keyboard dictionary and tried to clean screen but nothing is working.

iPhone 11, iOS 14

Posted on Sep 2, 2021 3:31 PM

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Question marked as Top-ranking reply

Posted on Sep 2, 2021 3:54 PM

If it does it to the same letters when you rotate to landscape it may be a software keyboard glitch.

If different letters are affected in landscape in the same area of the glass then the most likely cause is screen hardware error.


Open a new Note in the notes app and using the pencil icon scribble lines in the same glass area and look for gaps or distortions

1 reply
Question marked as Top-ranking reply

Sep 2, 2021 3:54 PM in response to Gabby908

If it does it to the same letters when you rotate to landscape it may be a software keyboard glitch.

If different letters are affected in landscape in the same area of the glass then the most likely cause is screen hardware error.


Open a new Note in the notes app and using the pencil icon scribble lines in the same glass area and look for gaps or distortions

Iphone11 keyboard not working properly

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