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M_J_v_V Author

Level 1

6 points

Iphone 11 keyboard not working well

I am having trouble with my Iphone’s keyboard. The number 5, letter T and sometimes G and B do not work. So its almost like a thin strip that is malfunctioning on my screen. If I press T then RY will be inserted. I have tried resetting my keyboard dictionary and it hasn’t helped

iPhone 11 Pro Max, iOS 15

Posted on Mar 28, 2022 11:16 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Mar 28, 2022 11:35 PM

You are probably on the right track that a certain area on your screen may be failing. If you have a screen protector on your iPhone then try using the keyboard by removing the screen protector. NOTE that you may not be able to re-use that screen protector.

If that does not work then Try and Force Restart your iPhone EXACTLY as shown below and see whether that resolves the issue:

Press and quickly release Volume UP button
Press and quickly release Volume DOWN button
Press and Hold the SIDE button until an Apple logo appears and then release the Side button (Can take up to 20 seconds. (DO NOT release Side Button when invited to Slide Power OFF).

If the above does not work, then have your iPhone examined at the Apple Store or at an Authorized Service Center for further diagnosis and a resolution.

Axel F.

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Iphone 11 keyboard not working well

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