Workout record disappears

For some reasons, I lost about 3 weeks of workout record on my iPhone Activity . My iWatch still shows the history, but nothing shown on my iPhone since 8/16. Anyone has the same problem? Advice is appreciated!

iPhone 11

Posted on Sep 3, 2021 10:22 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2021 4:34 PM

Hello YPMA,


Welcome to the Apple Support Communities. From you're post, it appears there are some workouts not appearing on the iPhone. We'll do what we can to help.


Here are some suggestions to try and get them moved over to the iPhone:

  • Restart both the iPhone and the Apple Watch so they have the opportunity to resync the information.
  • Verify the Apple Watch is still a data source. This link will show the steps under "Add information from your Apple Watch": Manage Health data on your iPhone, iPod touch, or Apple Watch
  • If the above doesn't work, unpair the Apple Watch from the iPhone and pair it back again: Unpair and erase your Apple Watch


Enjoy.

1 reply
Question marked as Top-ranking reply

Sep 4, 2021 4:34 PM in response to YPMA

Hello YPMA,


Welcome to the Apple Support Communities. From you're post, it appears there are some workouts not appearing on the iPhone. We'll do what we can to help.


Here are some suggestions to try and get them moved over to the iPhone:

  • Restart both the iPhone and the Apple Watch so they have the opportunity to resync the information.
  • Verify the Apple Watch is still a data source. This link will show the steps under "Add information from your Apple Watch": Manage Health data on your iPhone, iPod touch, or Apple Watch
  • If the above doesn't work, unpair the Apple Watch from the iPhone and pair it back again: Unpair and erase your Apple Watch


Enjoy.

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Workout record disappears

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