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Spectrum TV app and Apple TV 4th gen ~ solution

Hi all,

Just wanted to post this in the Apple TV community for anyone else who may be experiencing sudden difficulty with Spectrum TV app giving an AFE-1004 error code "We're sorry, something didn't work quite right. Please check your internet connection and try again."

I was having this happen all of a sudden after the app worked fine for a long time. I tried deleting and re-downloading the app, didn't work. Hard restart on my Apple TV 4K, didn't work.

Here's what worked:

Hard reset of my modem (netgear) and...
Hard reset of my wireless router (also netgear)

I hope this helps anyone else having this issue with the Spectrum TV app.

Regards,

Dennis

here is an image of the error that showed up on my tv screen:

Posted on Sep 4, 2021 9:36 AM

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wunwspirit Author

Level 1

13 points

Posted on Sep 4, 2021 9:38 AM

the above post is a solution and not a question. since it is the correct reply I'm hoping I can mark it as such.

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Spectrum TV app and Apple TV 4th gen ~ solution

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