Spectrum TV app and Apple TV 4th gen ~ solution

Hi all,


Just wanted to post this in the Apple TV community for anyone else who may be experiencing sudden difficulty with Spectrum TV app giving an AFE-1004 error code "We're sorry, something didn't work quite right. Please check your internet connection and try again."


I was having this happen all of a sudden after the app worked fine for a long time. I tried deleting and re-downloading the app, didn't work. Hard restart on my Apple TV 4K, didn't work.


Here's what worked:


  1. Hard reset of my modem (netgear) and...
  2. Hard reset of my wireless router (also netgear)


I hope this helps anyone else having this issue with the Spectrum TV app.


Regards,


Dennis


here is an image of the error that showed up on my tv screen:


Posted on Sep 4, 2021 9:36 AM

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Spectrum TV app and Apple TV 4th gen ~ solution

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