Apple Intelligence is now available on iPhone, iPad, and Mac!

📢 Newsroom Update

Apple unveils the new iMac with M4, supercharged by Apple Intelligence and available in fresh colors. Learn more >

📢 Newsroom Update

Apple’s all-new Mac mini is more mighty, more mini, and built for Apple Intelligence. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Purples lines on my MacBook Air screen

Hi,

I need a solution to fix that. Purples lines have been appearing on my screen. They are coming and going. What can I do to fix it?

MacBook Air 13″, macOS 11.5

Posted on Sep 6, 2021 1:00 PM

Reply
1 reply

Sep 7, 2021 9:07 AM in response to océane147

Hey océane147,


We see that you're seeing purple lines on your Mac screen, and we'd like to help!


Let's try the following steps to see if it helps:



  • Reset NVRAM or PRAM on your Mac (Be sure to check out the section that says 'How to reset NVRAM' if you're using Mac computer with Apple T2 Security Chip.)


If the issue persists, we recommend that you get in touch with Apple Support team next: Contact Apple for support and service


Cheers!

Purples lines on my MacBook Air screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.