cannot delete user, it keeps asking for password

I am an administrator on my machine.


I have a second account for a friend while they were visiting, and I want to get rid of it.


I click on the secondary username, and click delete (from Users and Groups preferences pane)


It asks me for that secondary account icloud password.


I don't have access to that password, I don't care. Just get the account off of this machine.


I click cancel, and it leaves the account there.

MacBook Pro 13″, macOS 11.5

Posted on Sep 8, 2021 3:40 AM

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7 replies

Sep 8, 2021 4:19 AM in response to emilio164

Source of below >> https://support.apple.com/en-ca/guide/mac-help/mchlp1557/11.0/mac/11.0


Delete a user or group on Mac

If you’re an administrator, you can delete users that you no longer want to have access to your Mac. You can also delete groups you don’t want.


  1. On your Mac, choose Apple menu  > System Preferences, then click Users & Groups.
  2. If the lock at the bottom left is locked , click it to unlock the preference pane.
  3. Select the user or group you want to delete, then click the Remove button  (looks like a minus sign) below the list of users.
  4. If other users are logged in to this Mac now, you can’t select them.
  5. Do one of the following:
    • Save the home folder as a disk image: Select “Save the home folder in a disk image.” This archives all the user’s documents and information so the user can be restored later if needed. The disk image is saved in /Users/Deleted Users/.
    • Leave the user’s home folder as is: Select “Don’t change the home folder.” The user’s documents and information remain and the user can be restored later if needed. The home folder remains in /Users/.
    • Remove the user’s home folder from the computer: Select “Delete the home folder.” The user information is deleted and the storage space is freed.
  • Delete a sharing-only user or a group: Click OK.
    • A sharing-only user doesn’t have a home folder.
  1. Click Delete User.


Sep 8, 2021 4:22 AM in response to Owl-53

Thanks for this, but this is exactly what I did. And the second account is still being asked for their password when I attempt to delete using my primary administrator account to delete the second account. Perhaps you did not see my comment their apple ID is associated with Find My Mac, instead of mine. I just want this account gone from my computer, including "find my mac" tied to that second account.

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cannot delete user, it keeps asking for password

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