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hrazzaq Author

Level 1

4 points

Videos not playing on M1 MacBook Pro

Run into an issue where videos, whether they are on safari or chrome or even ones downloaded on my laptop, will just not play. The videos will pop up but on YouTube they just won't load, almost like they're in a constant state of buffering. Downloaded videos just refuse to play, clicking the play button quick flashes the pause button and then back to the play button. Not sure what setting I must have messed up or if this some type of hardware issue. Any help would be gladly appreciated. Thanks

MacBook Pro (2020 and later)

Posted on Sep 8, 2021 11:52 PM

Top-ranking reply

Eric--F

Community Specialist

Posted on Sep 9, 2021 6:05 PM

Hi hrazzaq,

Thank you for participating in the Apple Support Communities. We understand you're having trouble playing videos on your MacBook Pro, and we'd like to assist. Are you running the latest version of macOS, 11.5.2.? Does the issue persist if you boot in safe mode? This can help us know if third-party software may be causing the issue. Here's how if needed:

Start up your Mac in safe mode

Take care.

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Videos not playing on M1 MacBook Pro

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