Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

There is light leaks from the edges of the new MacBook Pro m1, I am really disappointed from apple.

This is totally unexpected that there is light leaks from the edges at the end of the bezels, like seriously man paying 1,47,500 lacs for a MacBook Pro and getting these kind of issues. And as well there is uneven gap between the rubber gasket and display bezel. I would request to Apple to replace my MacBook Pro.

MacBook Pro 13″, macOS 11.5

Posted on Sep 9, 2021 9:44 PM

Reply
Question marked as Best reply

Posted on Sep 10, 2021 8:58 AM

debanshudevns wrote:

This is totally unexpected that there is light leaks from the edges at the end of the bezels, like seriously man paying 1,47,500 lacs for a MacBook Pro and getting these kind of issues. And as well there is uneven gap between the rubber gasket and display bezel. I would request to Apple to replace my MacBook Pro.


Not the first report I have seen here in the ASC—


You have a limited 14-days to return for a full refund or exchange for one that has no issue—


Returns & Refunds Order status

https://www.apple.com/shop/help/returns_refund




Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Similar questions

2 replies
Question marked as Best reply

Sep 10, 2021 8:58 AM in response to debanshudevns

debanshudevns wrote:

This is totally unexpected that there is light leaks from the edges at the end of the bezels, like seriously man paying 1,47,500 lacs for a MacBook Pro and getting these kind of issues. And as well there is uneven gap between the rubber gasket and display bezel. I would request to Apple to replace my MacBook Pro.


Not the first report I have seen here in the ASC—


You have a limited 14-days to return for a full refund or exchange for one that has no issue—


Returns & Refunds Order status

https://www.apple.com/shop/help/returns_refund




Call Customer Support (800) MY–APPLE (800–692–7753)


or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


There is light leaks from the edges of the new MacBook Pro m1, I am really disappointed from apple.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.