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Berns_pay Author

Level 1

4 points

ipad air 4 touch button broken

I just bought my ipad air 4 last december and Ive recently found that the touch button starts to overheat and is no longer able to function like for opening the ipad.

Also, last night I checked my batter was at 70% and when I woke up this morning, i was shocked that it dropped to 17% now, even though my wifi wasnt turned on... :(((

Please, can anyone reply. Thanks!

Posted on Sep 10, 2021 4:21 PM

Top-ranking reply

MichelPM

Level 10

81,284 points

Posted on Sep 10, 2021 5:17 PM

Time to search online for your nearest, “local” Apple store location and call contact phone numbers and call to make an appointment to have your Apple iPad diagnosed and options presented you.

Failing that,

You need to contact Apple support via the contact support link located at the upper right hand corner of every Webpage of these Apple support communities.

Use the Hardware Repair & Battery usage & Charging support categories.

by installing and using the Apple Support app found in the iOS App Store.

Tap the iOS App Store link below.

https://apps.apple.com/us/app/apple-support/id1130498044

Call contact Apple via the support numbers found in the link bekow.

Contact - How to Contact Us - Apple

Tap the link below.

https://www.apple.com/contact/

Best of Luck to You!

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ipad air 4 touch button broken

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