Level 1

4 points

My iphone 7plus will not open or shutdown. The apple icon is lit up and frozen. How can I fix it?

My iphone 7plus will not open or shut down. The apple icon is lit up and frozen. How can I fix it?

iPhone 7 Plus, iOS 14

Posted on Sep 11, 2021 5:17 PM

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Level 10

166,747 points

Sep 11, 2021 5:25 PM in response to MSAJ777

Try the suggestions in here.

If your iPhone won't turn on or is frozen - Apple Support

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My iphone 7plus will not open or shutdown. The apple icon is lit up and frozen. How can I fix it?

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