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Getting old iPad ready to send for repair.

Hello,

I have a new iPad. Data is transferred and on cloud. How do I set my old iPad back to factory settings before I send it?


If I erase data on old iPad, how can I make sure it won’t affect data in cloud or new iPad?


Thanks.

iPad, 14

Posted on Sep 11, 2021 7:36 PM

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Question marked as Top-ranking reply

Posted on Sep 11, 2021 8:10 PM

I have a new iPad. Data is transferred and on cloud. How do I set my old iPad back to factory settings before I send it?


Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Part of that should be signing out of iCloud on the device which means the device will no longer sync with other devices using your Apple ID. Deleting data therefore won't be conducted on other devices too.


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support

4 replies
Question marked as Top-ranking reply

Sep 11, 2021 8:10 PM in response to Davidclarinet

I have a new iPad. Data is transferred and on cloud. How do I set my old iPad back to factory settings before I send it?


Get your iPhone, iPad, or iPod touch ready for service - Apple Support


Part of that should be signing out of iCloud on the device which means the device will no longer sync with other devices using your Apple ID. Deleting data therefore won't be conducted on other devices too.


Sign out of iCloud on your iPhone, iPad, iPod touch, Apple TV, or Mac - Apple Support

Sep 11, 2021 8:05 PM in response to Davidclarinet

Davidclarinet Said:

"Getting old iPad ready to send for repair."

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Q1. "I have a new iPad. Data is transferred and on cloud. How do I set my old iPad back to factory settings before I send it?"

A1. Do as instructed here: What to do Before you Sell, Give Away, or Trade in your iPhone, iPad, or iPod touch - Apple Support


Q2. "If I erase data on old iPad, how can I make sure it won’t affect data in cloud or new iPad?"

A2. Log out of iCloud on this iPad. Being no longer associated to your iCloud account, nothing will sync and it will not affect your other devices, including this new iPad.

Getting old iPad ready to send for repair.

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