Apple Watch message sync issue

My watch will show ten unread messages/notifications.


On my iPhone 12, none. When I go to look at what those ten are - they are commercial texts, like from a store.


even if I delete them on my phone, they are unread on the watch.


all regular text messages sync properly.


series 6 now

series 3 in the past had the same issue


any help would be appreciated

thank you


I have updated every device, this has been an issue for me for about a year now.

Posted on Sep 13, 2021 6:51 AM

Reply
1 reply

Sep 14, 2021 6:58 AM in response to imryanmac

Hello imryanmac,


It sounds as though some SMS messages aren’t being marked as read on your Apple Watch after reading them on your iPhone. Apple Support Communities is a great place for help! You mentioned deleting messages on your iPhone, and they remain on your Apple Watch as unread. Deleting from your iPhone may not delete the messages from your Apple Watch which would be why the unread notification is remaining. Are you able to read the messages on your Apple Watch, and notice if the notification disappears? 


Read messages on Apple Watch


If they disappear after reading the messages, and the issue is with the devices not mirroring each other. We would recommend confirming that you’ve performed the latest updates which were recently released. 


Update your iPhone, iPad, or iPod touch

Update your Apple Watch


If you’ve already updated the next step would be to unpair and pair your Apple Watch. 


Unpair and erase your Apple Watch

Set up your Apple Watch


If the issue persists please reach out to Apple for additional assistance. You can find their contact information via the Get Support website. 


Have a wonderful day!

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Apple Watch message sync issue

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