DVD not working with Big Sur 11.6

Apple did it again. Updated to 11.6 now the DVD drive will not play DVD's. Issue on all my Mac M1 units.

Posted on Sep 15, 2021 5:28 AM

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Posted on Sep 30, 2021 12:53 PM

Please try to the following procedure.


1. If "DVD Player" is running, choose the window, and type ⌘+Q

2. On Finder, type Shift+⌘+G

3. Type "/System/Library/CoreServices/Applications/"

4. "Go"

5. Choose "DVD Player"

6. Type ⌘+I

7. Check "Open using Rosetta"

8. Type ⌘+W

9. Add "DVD Player" to "Dock" by drag-and-drop

10. Open "DVD Player"

11. Insert a DVD in a disc drive, and play a DVD


This problem happens on macOS Big Sur 11.6 & Apple Silicon M1 Mac, doesn't happens on Intel Mac.

If "DVD Player" open automatically when you insert a DVD, it still doesn't works. Please choose the window, type ⌘+Q, and re-open "DVD Player" from "Dock".


I can't check replies from now on. Sorry.

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Question marked as Top-ranking reply

Sep 30, 2021 12:53 PM in response to tbirdvet

Please try to the following procedure.


1. If "DVD Player" is running, choose the window, and type ⌘+Q

2. On Finder, type Shift+⌘+G

3. Type "/System/Library/CoreServices/Applications/"

4. "Go"

5. Choose "DVD Player"

6. Type ⌘+I

7. Check "Open using Rosetta"

8. Type ⌘+W

9. Add "DVD Player" to "Dock" by drag-and-drop

10. Open "DVD Player"

11. Insert a DVD in a disc drive, and play a DVD


This problem happens on macOS Big Sur 11.6 & Apple Silicon M1 Mac, doesn't happens on Intel Mac.

If "DVD Player" open automatically when you insert a DVD, it still doesn't works. Please choose the window, type ⌘+Q, and re-open "DVD Player" from "Dock".


I can't check replies from now on. Sorry.

Sep 23, 2021 7:00 AM in response to tbirdvet

Earlier I posted Apple's DVD Player was working for me after the 11.6 update. Last night I tried to play a commercial DVD and it wouldn't play. Then I discovered some of my disks would play, others wouldn't. Deleting .plist and application support files from three different Library folders and a restart didn't change the iffy behavior.


My guess there is something in the disk encoding on commercial disks preventing playback. Various copy protection schemes have borked playback in the past (Sony, I'm looking at you.)


As always, VLC plays fine. For years my default setting in System Preferences is to ignore DVD Videos so I can manually launch the appropriate player. I have both Region 1 and Region 2 disks in my collection and this allows me to bypass the region reset of Apple's DVD Player app. VLC ignores region setting and doesn't mess with the DVD hardware's limit of 5 resets.

Oct 2, 2021 7:53 PM in response to rei0429

Went to the Apple store today. The technician said I'm the first person to come in with this issue.

I had to point out this thread of others with the same problem. DVDs & CDs not playing after the upgrade to 11.6

He was unable to correct the issue and said we need to wait for Apple to come out with a new update and hopefully they will correct the issue then. In the meantime the only way to get discs to play was to download the VLC app and press a lot of open DVD and play DVD buttons and then wait a long minute for the screen to open and for the movie/disc to play.

Oct 23, 2021 9:05 PM in response to Foxtrot-Sierra

Foxtrot-Sierra wrote:

Please try to the following procedure.

1. If "DVD Player" is running, choose the window, and type ⌘+Q
2. On Finder, type Shift+⌘+G
3. Type "/System/Library/CoreServices/Applications/"
4. "Go"
5. Choose "DVD Player"
6. Type ⌘+I
7. Check "Open using Rosetta"
8. Type ⌘+W
9. Add "DVD Player" to "Dock" by drag-and-drop
10. Open "DVD Player"
11. Insert a DVD in a disc drive, and play a DVD

This problem happens on macOS Big Sur 11.6 & Apple Silicon M1 Mac, doesn't happens on Intel Mac.
If "DVD Player" open automatically when you insert a DVD, it still doesn't works. Please choose the window, type ⌘+Q, and re-open "DVD Player" from "Dock".

I can't check replies from now on. Sorry.


Intel 2021 MBP, 11.6, pulled out little-used superdrive (little used because I replaced the Mac that needed it), plugged it in with USB-C to USB adapter, and DVD player opened automatically, and then....blank gray window with controls at the bottom, then sound of preview; when I clicked menu or FF buttons on controller within that window, got 'Not Permitted' to show on the gray background. So I can hear a movie, but not see video.


Quitting the auto-opened DVD player and opening it from Finder, I get a flash of video as the window opens, then back to gray. Any resizing of the viewer window brings up a flash of the opening/menu sequence, but then gray covers the window again.


I tried the suggested sequence here, but 'open in Rosetta' is not an option in the information window for DVD Player. And others suggest that it is not supposed to happen with Intel macs, but this is an Intel MBP.

Oct 25, 2021 10:48 AM in response to janetart

I agree with tbirdvet, it is not a drive problem. Based on others stating that they can play non-commercial DVD’s, there is an issue with the Digital rights management (DRM) decoding code in the 11.6 release. It may be that part doesn’t work on the M1 Macs.

I can use my LG DVD drive on an M1 for everything else. However, I have never attempted to play a DRM DVD on 11.6 (likely never will).

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DVD not working with Big Sur 11.6

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