DVD not working with Big Sur 11.6

Apple did it again. Updated to 11.6 now the DVD drive will not play DVD's. Issue on all my Mac M1 units.

Posted on Sep 15, 2021 5:28 AM

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Posted on Sep 30, 2021 12:53 PM

Please try to the following procedure.


1. If "DVD Player" is running, choose the window, and type ⌘+Q

2. On Finder, type Shift+⌘+G

3. Type "/System/Library/CoreServices/Applications/"

4. "Go"

5. Choose "DVD Player"

6. Type ⌘+I

7. Check "Open using Rosetta"

8. Type ⌘+W

9. Add "DVD Player" to "Dock" by drag-and-drop

10. Open "DVD Player"

11. Insert a DVD in a disc drive, and play a DVD


This problem happens on macOS Big Sur 11.6 & Apple Silicon M1 Mac, doesn't happens on Intel Mac.

If "DVD Player" open automatically when you insert a DVD, it still doesn't works. Please choose the window, type ⌘+Q, and re-open "DVD Player" from "Dock".


I can't check replies from now on. Sorry.

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74 replies

Sep 16, 2021 12:23 PM in response to majortom1967

Could be some configuration however my wife's new MBA M1 has the same issue. CD's are OK. When we try to play a DVD the Apple player opens and then nothing loads. Has been auto starting. Hitting the play icon does nothing. Not sure what apps or configuration we would have to cause this issue. Both worked fine with previous 11.5.2. It is interesting that after I went and downloaded 3 other Mac player apps I had no issues with any of them. I have the same apps that I have had for the last 8 years and never had an issue.

Sep 24, 2021 10:18 AM in response to Pat Cunningham

As I spent more time with this app, I found it to be a little challenging regarding the pause function. It was harder to see the controls too, so I wound up watching the video on my old computer which can't produce sound due to an external speaker which broke inside the headphone jack, but when connected to a bluetooth speaker, sounds fine. Apple really should fix the problem which they created!

Sep 30, 2021 1:21 PM in response to jello mello

its the "get info" command, easier to right click and select "get info" from the sub-menu, then continue with the sets listed above


don't understand why Apple hides DVD Player in a core services directory, I made a short-cut and put it in the normal Applications menu. This may be a hold over from the old ways when DVD Player ONLY worked with internal Apple branded DVD drives

Oct 20, 2021 9:48 PM in response to tbirdvet

I've just updated my 2021 Macbook Air M1 to 11.6 and found my SuperDrive will no longer play DVDs. I see the disc appear on the screen and the DVD Player is engaged. The Viewer screen comes up, but I can't get the disc to play. I can use the Controls at the top menu to eject the disc, but that is all. I also hear the disc being engaged inside the SuperDrive.

What should I do ?

Oct 25, 2021 7:50 AM in response to floridafamily

Thank you for responding. This is the first time I have used this discussion format for a problem. I wonder how many users it will take for Apple to fix the problem.

Have you received similar comments as mine to your inquiry to this issue?

I would appreciate any comments from other users experiencing this new problem

Was told at Apple store the Mac Mini will work with our Apple Super Drive because it does NOT have the M1. chip. This is just info for readers of this issue

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DVD not working with Big Sur 11.6

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