You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 11 frozen screen with “Your emergency contacts have been notified” message.

The phone is frozen and the troubleshooting steps of the using he up and down volume buttons and then the side button do not work. I just get Siri when I do that. I asked her to restart it and she couldn't do it either.

iPhone 11, iOS 14

Posted on Sep 16, 2021 11:23 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 16, 2021 11:42 AM

  • Press and quickly release VOLUME UP
  • Press and quickly release VOLUME DOWN
  • Hold the SIDE button until an Apple logo appears (15-30 seconds)


The operative word here is QUICKLY; and try it a couple of times, the timing is a little tricky.


4 replies

iPhone 11 frozen screen with “Your emergency contacts have been notified” message.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.