iPhone 8 Plus Battery not charging

I have a iPhone 8 Plus, only 6 months old, and the battery has suddenly gone crazy !!! I was using it to make a call and it suddenly went flat and then restarted and was then showing 1% battery level. I plugged it back in to charge it up but it won't charge. It still is working but you can only use it for 1 minute or so and it will switch of and then restart. This has been going on for about 5 days now. I cannot check on Battery Health in settings as it is saying > Battery Service.

Sometimes when I pick it up it will be showing 71% charge but then it will change back to 1%????

Any one else had this problem? I assume it needs a new battery OR is it a software problem?

iPhone 8 Plus, iOS 14

Posted on Sep 16, 2021 4:09 PM

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Posted on Sep 16, 2021 4:28 PM

Hello ~ You bought it new 6 months ago? The iPhone 8 Plus was released 2017. If you are receiving a message that you need to service the battery…that is what is needed. Make sure to have it replaced by Apple. Take a look here:


Genius Bar Reservation and Apple Support Options


~Katana-San~

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iPhone 8 Plus Battery not charging

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