You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Randomambery Author

Level 1

4 points

Apple Music won't work & won't shut down

Hi everyone,

My Apple music app suddenly stopped functioning properly on my macbook pro 2017, Catalina. All the songs are grayed out (except for the downloaded ones), online features like searching music / new suggestions won't open. It seems I'm disconnected from the internet, but it's working okay. Also, I can't shut the app properly, though force quit helps.

I tried to sign out / to sign it again, but when I type my apple id and password, it's just nothing. Again, like I'm disconnected from the server?.. I can't even "join apple music".

Please help!

MacBook Pro 13″, macOS 10.15

Posted on Sep 17, 2021 8:53 AM

Top-ranking reply

Randomambery Author

Level 1

4 points

Posted on Sep 18, 2021 12:21 AM

Problem solved, must've been a server problem (?).

View in context

Apple Music won't work & won't shut down

Similar questions