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Replacement of motherboard under warranty.

My mac just started smoke suddenly when running and goes off for sometime.After 2-3 hours got start but keypad light goes off.When i reached nearby service center he first replace the whole keypad track but it doesnot work and afterward found that one of the ic got short circuited.Does it will be recoverable under warranty.

MacBook Air 13″, macOS 11.4

Posted on Sep 17, 2021 10:08 AM

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Question marked as Top-ranking reply

Posted on Sep 17, 2021 10:14 AM

moin274 wrote:

My mac just started smoke suddenly when running and goes off for sometime.After 2-3 hours got start but keypad light goes off.When i reached nearby service center he first replace the whole keypad track but it doesnot work and afterward found that one of the ic got short circuited.Does it will be recoverable under warranty.



On year warranty covers hardware yes. Take it in to APPLE or AASP


Outside the USA

https://locate.apple.com/country



If you have AppleCare+

https://www.apple.com/support/products/mac.html



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Similar questions

1 reply
Question marked as Top-ranking reply

Sep 17, 2021 10:14 AM in response to moin274

moin274 wrote:

My mac just started smoke suddenly when running and goes off for sometime.After 2-3 hours got start but keypad light goes off.When i reached nearby service center he first replace the whole keypad track but it doesnot work and afterward found that one of the ic got short circuited.Does it will be recoverable under warranty.



On year warranty covers hardware yes. Take it in to APPLE or AASP


Outside the USA

https://locate.apple.com/country



If you have AppleCare+

https://www.apple.com/support/products/mac.html



Call Customer Support (800) MY–APPLE (800–692–7753)

or on line https://getsupport.apple.com/

or call AppleCare Support at 1-800-APLCARE (800-275-2273)


Outside the USA—Contact Apple for support and service by phone

See a list of Apple phone numbers around the world.

https://support.apple.com/en-us/HT201232


Replacement of motherboard under warranty.

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