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delete icon in Apple Mail greyed out

Suddenly the trash/delete icon at the top of the Mail screen has greyed out. I can still delete individual messages from the icon within the message or using the delete key, but there is no longer any way to delete multiple messages at once. Is there a way to fix this?


MacBook Air 13″, 10.15

Posted on Sep 19, 2021 10:42 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 20, 2021 8:26 AM

Hello accokook,


Thank you for participating in the Apple Support Communities! We understand that you're unable to delete emails from the menu bar in Mail on your Mac. We'd be happy to help point you towards a resolution.


If you have not yet done so, let's test if the behavior persists after you quit Mail and restart your Mac. If there's no change after, try rebuilding mailboxes, then check if you can delete emails again:



Keep us posted on the results.


Cheers!

3 replies
Question marked as Top-ranking reply

Sep 20, 2021 8:26 AM in response to accokook

Hello accokook,


Thank you for participating in the Apple Support Communities! We understand that you're unable to delete emails from the menu bar in Mail on your Mac. We'd be happy to help point you towards a resolution.


If you have not yet done so, let's test if the behavior persists after you quit Mail and restart your Mac. If there's no change after, try rebuilding mailboxes, then check if you can delete emails again:



Keep us posted on the results.


Cheers!

delete icon in Apple Mail greyed out

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