Siri is 'unable' to read missed calls or call last missed call all of a sudden

My husband is also having this problem. He is severely visually impaired and relies on this function to check that he has not missed any important calls but is constantly told by Siri "I can't help with that". This function is so important if I am not here to check his phone for him or he is expecting a call when he is not with me.

Guidance or a fix is urgently needed in these cases please.

My father is also visually impaired and can no longer use siri to get his missed calls. He absolutely has no other way of getting them and this is giving him a lot of anxiety. Bothmy work phone and my personal phones have this same issue and the IOS is up to date. Has anyone found a fix? This is a critical feature for the visually impaired.

My mother is legally blind and also uses this feature. It stopped working over a week ago. After an hour at the Genius Bar I was told it must be us to the new upgrades to Siri.

There was nothing they could do and no one in the store had any idea!

I have a brand new iPhone 12 and it is doin the same thing. Siri can not tell you missed calls who called or read a voicemail. My mother now feels helpless!

I also have vision loss and depend on Siri. I have an iPhone 12. It recently stopped telling me missed calls and reading voicemail. I have a solid wifi and have turn it off. Please, give a fix it response as I depend on this function. Thanks.

Same holds true for me - those with low vision have benefited from the service siri HAD PREVIOUSLY provided in letting the visually impaired be made aware who/what number called. My wife is dependent on this feature being restored - so this post, now becomes a question- WHEN can the visually impaired expect APPLE to restore this not inly beneficial But VITAL feature

My brother and I have the same issue with Siri. She used to be able to open voicemails and open and read the subject line on emails. Now she says "I can't do that". My brother has ALS, cannot use his hands, and now is completely cut off from his voicemail and emails. He doesn't understand why Apple would do that, and I cannot explain it to him.

Please fix it.

My grandmother is also blind and solely relies on this feature to get her missed calls and voicemails. Now, she cannot tell who has called or left a voicemail because of this. I really hope this can be fixed because features like this and voice over are the main reason she switched to an Iphone.

I understand you have to start with the basics, but that's not a lot of help in your response. Now after all these others saying the same thing, no further reply? My dad is having the same issue, so I'd like to know

what else we can do.

They really need to get this fixed and should be a priority given it’s high use of the legally blind. My mother uses Siri explicitly on her iPhone as she cannot see anything else to use it. Without this she essentially has a phone that can only call people. For almost $1k it needs to do more than that. I also think users that can prove legally blind status should get some sort of relief on these very expensive phones

There are many products specifically designed for the visually impaired that may be a better or more economical choice.

Though Apple of course wants to make their products easy to use for all of any ability, they never explicitly advertised the iPhone as having that capability.

That having been said, remember those of us here are just fellow Apple users, and the feedback link I provided above is how you express your desire for features to Apple corporate.

I too am blind. I rely on Siri to tell me my missed calls and if I have any voice mail. I haven't been able to return urgent calls until a sighted person can help me retrieve my missed calls and voicemail. I can't understand why that feature was taken away.

I too am unable to fathom why this critical function that enables the blind and low vision a level of independence. I trust Apple has recognized their error and is working to right the ship by restoring the ability for the blind and others to retrieve with Siri’s Assistance their recent calls and messages QUICKLY

Not understanding how Apple cannot have this resolved by now. Taking away a critical functionality for the disabled, the inability for sight impaired to now check for missed calls and messages via Siri and no response or action does not speak well for this Support Community or Apple itself. We purchased a new iPhone 13 for my aging, sight impaired mother at the recommendation of the School for the Blind. Apple being a leader in the Accessibility feature field. Can no-one offer a timeline for a fix out there? HELLO APPLE???!!!???

maboc wrote:

HELLO APPLE???!!!???

Again, just a reminder to make your displeasure known here:

Feedback - iPhone - Apple

Apple really does read the comments there and uses them to determine what changes to make in future versions of iOS.

I have been waiting since October. Is this still going to happen. This is a necessity for blind people. Don't Blind Lives Matter? This feature worked just fine before the update. My husband had a hard time convincing me to go to a Smart Phone anyway.

What was so import to upgrade that took away the feature that was so need. Just put it back the way it was before October.