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Billie Eilish is Apple Music’s Artist of the Year for 2024. Learn more >
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I have just downloaded an update to iTunes on Windows 10 to give me 12.12.0.6 and find that I now get a message that I cannot open iTunes because files are missing!!!
Solutions anyone?
Windows, Windows 10
Hello FrustratediTunesuserx100,
Welcome to Apple Support Communities!
It sounds like you're unable to open iTunes on your Windows computer following an update. We'd like to help.
We see that you're coming to us from Download and use iTunes for Windows.
What is the exact option that you're seeing when trying to open the app? Does the message provide any options to click?
Have you tried quitting or closing your apps and restarting your computer? Are you updated to the latest version of Windows?
Take care.
Thanks but the message I now get is to re-install iTunes. This happened immediately as a consequence to an update to 12.12.0.6. Thing is I have 3,300 songs on my iPod and in iTunes. I suspect it is an Apple scheme to finish serving out of date iPods...
Hi, I had been having this issue too. I found this thread that describes the issue in detail and provides a solution: iTunes version 12.12.0.6 only works on En… - Apple Community.
I have downloaded a recommended update only to find I cannot now open my iTunes programme as "files are missing". I have tried repairing but it still will not open!!!
