You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Want to ensure my MacBook Pro Retina-- by its serial # -- can do the upgrade from Catalina to big Sur

How can I verify that my MacBook Pro Retina 13"-- by its serial # -- can be updated to Big Sur? Apple says only "Late 2013" models will update.... mine is "Early 2013" I'm hoping the specific serial # is a better check. I have plenty of storage


Posted on Sep 21, 2021 6:16 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 21, 2021 6:40 AM

bobscott wrote:

How can I verify that my MacBook Pro Retina 13"-- by its serial # -- can be updated to Big Sur? Apple says only "Late 2013" models will update.... mine is "Early 2013" I'm hoping the specific serial # is a better check. I have plenty of storage


The only check you need

>About this Mac


If it says early—you do not qualify, this is not a "plenty of storage" issue— it is due to hardware limitations.


You can go no further than macOS Catalalina


The older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683


verify you are using the Safari browser to download/initiate the macOS links.



How to upgrade to macOS Big Sur w/tech specs

https://support.apple.com/en-ca/HT201475

1 reply
Question marked as Top-ranking reply

Sep 21, 2021 6:40 AM in response to bobscott

bobscott wrote:

How can I verify that my MacBook Pro Retina 13"-- by its serial # -- can be updated to Big Sur? Apple says only "Late 2013" models will update.... mine is "Early 2013" I'm hoping the specific serial # is a better check. I have plenty of storage


The only check you need

>About this Mac


If it says early—you do not qualify, this is not a "plenty of storage" issue— it is due to hardware limitations.


You can go no further than macOS Catalalina


The older macOS installer backups on this server:

https://support.apple.com/en-gb/HT211683


verify you are using the Safari browser to download/initiate the macOS links.



How to upgrade to macOS Big Sur w/tech specs

https://support.apple.com/en-ca/HT201475

Want to ensure my MacBook Pro Retina-- by its serial # -- can do the upgrade from Catalina to big Sur

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.