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air2jtm Author

Level 1

25 points

Face ID

I am not able to get Face ID to work on my iPhone 10. The problem started after upgrading to update 15.0

iPhone X, iOS 15

Posted on Sep 21, 2021 8:28 AM

Top-ranking reply

claire504

Community Specialist

Posted on Sep 22, 2021 8:38 AM

Hey air2jtm,

It appears you're having an issue with Face ID after updating to iOS 15 on your iPhone X. Can you tell us more details on what's happening with Face ID? Are you seeing an error message or encountering something else? Additional details can help us isolate what might be going on and determine possible steps.

Depending on the issue you're encountering, this article might help: If Face ID isn't working on your iPhone or iPad Pro - Apple Support

Best wishes.

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Face ID

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