Amazon Music Unlimited Does Not Work With CarPlay Since iOS 15 Update

Amazon Music Unlimited worked perfectly fine on iOS 14 and all its updates. But when I upgraded to the current iOS 15, it refuses to connect, with an error of "Unable to Connect To Amazon Music". In addition, if I plug in my iphone to my dash to activate CarPlay, the Amazon Music Screen on the phone goes completely blank. I know I am not the only one with this issue. I have spent a great deal of time with Amazon Music Support, and they assure me it is a CarPlay error. I have done every possible fix listed on the internet, to no avail. Just a waste of time. I really love my Amazon Music, and my many playlists that took a great deal of time and effort to put together. Does Apple have any plans to address this issue? While I can appreciate the security of Apple, which is one reason I chose the iPhone, sometimes I feel like Apple is intentionally making its competitors products not work properly, so you will switch over to their products. I hope this isn't happening, but everything else on CarPlay works, and I haven't made any changes to anything. Any ideas?

Posted on Sep 21, 2021 9:37 AM

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130 replies

Sep 28, 2021 6:19 AM in response to rockys57

Same problem started for me also after iOS 15 update. My Amazon and Sirius XM music apps won't load, but Apple Music works just fine. Also, my phone won't connect to bluetooth. What I've found as a workaround (for Amazon Music) is to start the music player app on the phone, and then connect it to my head unit, music will then play through carplay with full controls.


Oct 4, 2021 9:05 PM in response to rockys57

iOS 15.01 didn’t fix the issue. iOS 15.1 is not released yet I’ve heard from a friend who’s testing it the error is fixed so will have to wait for 15.1 release. Otherwise I start Amazon Music on the phone and then plug into CarPlay and it works then. Another option is to transfer the playlists over the Apple Music and go that route (which I’m sure Apple would love).

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Amazon Music Unlimited Does Not Work With CarPlay Since iOS 15 Update

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