Amazon Music Unlimited Does Not Work With CarPlay Since iOS 15 Update

Amazon Music Unlimited worked perfectly fine on iOS 14 and all its updates. But when I upgraded to the current iOS 15, it refuses to connect, with an error of "Unable to Connect To Amazon Music". In addition, if I plug in my iphone to my dash to activate CarPlay, the Amazon Music Screen on the phone goes completely blank. I know I am not the only one with this issue. I have spent a great deal of time with Amazon Music Support, and they assure me it is a CarPlay error. I have done every possible fix listed on the internet, to no avail. Just a waste of time. I really love my Amazon Music, and my many playlists that took a great deal of time and effort to put together. Does Apple have any plans to address this issue? While I can appreciate the security of Apple, which is one reason I chose the iPhone, sometimes I feel like Apple is intentionally making its competitors products not work properly, so you will switch over to their products. I hope this isn't happening, but everything else on CarPlay works, and I haven't made any changes to anything. Any ideas?

Posted on Sep 21, 2021 9:37 AM

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130 replies

Oct 2, 2021 2:50 PM in response to FLHTKL

yet again, I spoke with an Apple rep this afternoon inquiring about when they anticipate a fix for this mess that they left us since the initial ios15 update weeks ago. They state that they are receiving other calls concerning this issue and they are working on it. I will not try the many suggestions from the public for fear that I will do damage to my phone. I have tried a thousand different tricks or bypass methods and nothing works. Just have to wait for an actual update from Apple that works aimed at actually fixing these issues.

Sep 27, 2021 6:58 AM in response to rockys57

I too have struggled with this very same issue since the update. Thankfully it's not me. I have tried everything and nothing works. I am so happy to hear that this is not my lack of technology as I have spent countless hours trying to fix this issue to no avail. I have already spoken to Apple who states that this is an issue with the vehicle's infotainment center; I spoke with Amazon who says it's an Apple problem and Kia motors says it's my iphone. This really stinks as I can no longer listen to music through Amazon where I have spent a lot of money purchasing music over the last 15 years as well as Sirius radio - that app also does not work since the update. I'm furious.

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Amazon Music Unlimited Does Not Work With CarPlay Since iOS 15 Update

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