imac internet very slow

A week ago my the internet on my 2019 iMac started running very slow. I'm getting a lot fo loading errors across all browsers and chat apps disconnecting. I have tried every single fix I can find and none of them are working. When I change settings, it will sometimes fix it for a second, but within minutes its running slow again. The internet is working fine on all my other devices, including a very old lap top. I think it may have something to do with my vpn, but even after deleting the vpn app, it still doesnt work. its like some kind of setting or something, virus maybe, just keeps lagging my internet. any help would be much appreciated.

iMac Line (2012 and Later)

Posted on Sep 21, 2021 4:23 PM

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8 replies

Sep 21, 2021 6:36 PM in response to poil66

Okay. A couple of questions. By chance do you have any third party antivirus, cleaning or ANY other third party maintenance type apps installed on the computer? If the answer to both questions is "no" please carefully read and execute the following:


Please navigate to www.Etrecheck.com and download the free version of EtreCheck. Once you have you downloaded the app and installed it, please run the report and save it. This report will help us get a good idea what has been installed on your system and help us be able to diagnose what may be wrong.


When you have your report, you can attach it when you reply to this message and we can then review it and help you determine what is needed to get your system running well again. 


For instructions on how to download your EtreCheck report and attach it to your reply to this message please click https://discussions.apple.com/docs/DOC-250000211


Sep 21, 2021 4:27 PM in response to poil66

Understand all other devices are working okay. Please try the following as your first step. (BTW, when you tell us things like "I have tried every single fix I can find...." that tells us nothing. Please try to be specific when posting)



If for some reason that does not fix the problem, please let us know and we can suggest other items to try.

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imac internet very slow

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