Siri now says “sorry I can’t help with that” with Notes

Did you change your Siri voice by any chance? I changed mine to Indian Voice 2 today and my commands stopped working for certain things on my Apple Watch. I changed it back to Australian Voice 2 and tried American Voice 4 and they worked again.

Same thing here! It is NOT an iPhone problem, is has to do 100% with Siri and it’s servers. Did you know siri resides on Apple servers and not your iPhone? That’s why you can’t use Siri in airplane mode.. They must have changed settings for her on the servers as without ever touching the iPhone update, Siri went from able to do this one day to not able to the next day.. I really hope apple resolves this, idk why they would ever disable it in the first place. It’s a shame for visually impaired people as well.

Then it's likely a change made on the Siri backend servers, probably in the name of security.

The best way to ever get it changed is to leave feedback.

Unfortunately at that point, all that can be done is to wait.

What is your Siri voice set to? I had issues with Siri not doing certain commands on my Apple Watch after I changed it to Indian Voice 2 today. I switched it back to Aussie Voice 2 and also tried American Voice 4 and I got it to read my messages again.

Try that?

petelingo wrote:

I desperately miss the ability to use Siri to update notes. (I've clicked 'Me too' :-)

Again, and I can't emphasize this enough:

Clicking "I have this question too" accomplishes nothing.

If you want Apple to know of your dissatisfaction, you must leave feedback here:

Feedback - iPhone - Apple

Feedback left at that link is read by Apple management and action is taken when assigning projects to Engineering.

Comments made here are only read by fellow Apple users, and obviously we have no power to directly affect what Apple Engineering is told to do, except by… leaving feedback.

I reached out to Apple Support about this issue today, as it has been frustrating and it seems an issue with the latest update. They said they are aware of the problem and working on a fix for next update. I mentioned the concern of visually impaired users and the service agent escalated the issue to engineering.

>>> TO FIX: Click the button! <<<

Go to the first post on page 1 of this thread and click the “Me Too” button. If the enough people click this button Apple will address it. However replying “Boo-hoo! I’m having the same problem” etc. won’t help.

See my response above; clicking the button will increase a count here but will not get the thread read by Apple or get them to take any action; only leaving Feedback at the link above or opening a case with Apple Support will.

Contact - Official Apple Support

I desperately miss the ability to use Siri to update notes. (I've clicked 'Me too' :-)

I seem to remember during the WWDC launch event that Apple said that as of iOS 15, Siri would run on-device. The only explanation I can think of is that Apple never managed to transition all these commands to work on-device in time for the iOS release. So, to us, from one day to the next, they simply stopped working.

What's so annoying is that this important info is deliberately excluded from the release notes. Had we known, we might've waited.

Since watchOS 8, when listening to any audio I can no longer select airplay devices from my watch. (I can select bluetooth devices, just not airplay devices.) I can only imagine this was not ready for launch.

But like other companies who're obsessed with their image, they'd rather suppress anything embarrassing at launch because if the media get their teeth into it, the dent to their reputation is far greater than if it's eventually discovered by users weeks or months afterwards. By this time the media has lost interest. A secondary corporate advantage is that lots of users blindly update to the next release and within a week Apple stops signing the previous OS so it's not possible to downgrade.

People who miss out on missing features are merely collateral who will have to wait for the holes to be filled, if they ever are.

Shoddy and thoughtless. (Maybe that should be Apple's new slogan.)

@Dogcow-Moof,

Rest assured I have provided feedback via the Apple feedback page for this (and other) issue(s).

A brief update to this specific problem: I have an ageing iPhone 6s running iOS12 and yesterday Siri was unable to update notes on that either. Today I also tried on macOS Monterey. Exactly the same response – "Sorry, I can't help with that."

So, this issue is across multiple operating systems.

Hi kelby82,

It looks like you're having issues using Siri. If that's correct, let's try the following.

Restart your iPhone

If HomePod isn't responding

This should help.

Cheers.

Siri won’t read email or voicemail either. This is a real issue for my visually impaired husband. Apple support couldn’t help. They said it was an ongoing problem, and they’re looking into it. Hopefully there will be an update soon.

I thought this was an issue after updating to iOS 15 but Siri also unable to add to existing notes on my partners iPhone 14.x which makes me think it’s a feature they’ve removed from the Siri servers. Talking to apple support nobody has any clue, frustrating to lose the one feature I use Siri for

Thanks kelby82,

If you're still having trouble, you'll want to reach out to Apple directly.

Get support

Cheers.