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Safari black screen

after updated to iOS 15 , watching videos from browser like safari ,google or chrome . It just shows a black screen but the audio is still working just it doesn’t display anything it’s just black screen

Posted on Sep 22, 2021 1:17 AM

Reply
6 replies

Sep 23, 2021 7:03 AM in response to Daniel_lai__

Hello Daniel,


Thanks for reaching out in Apple Support Communities. We're happy to see how we can help.


If we understand, when trying to stream a video using any web browser you hear the sound, but no video. It’s unusual it happens on multiple browsers. What about in apps like YouTube or Apple TV, do videos play there oaky?


Have you tried to Restart your iPhone?


Let us know if you still need help.



Have a great day!

Safari black screen

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