New mindfulness app not working

New mindfulness app does not work properly on my Series 6 watch running WatchOS 8 with iPhone iOS 15. “Reflect” does not appear, and “Breathe” does not work. What to do to fix?

Apple Watch

Posted on Sep 22, 2021 6:09 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 5, 2021 4:38 AM

Except that turning the Watch off and on again only works until the next time the app plays dumb - you have to do this every time! Apple need to fix this rubbish fast. The only way to stop the problem coming up every day is to turn off the notifications for Mindfulness. Then you can access Mindfulness from the apps screen and it works fine. Of course, this means you might forget to use it but if it mostly doesn't work anyway, that's no real loss. It also means you have to press more buttons to access the app (unless you add it to your Watch screen). The best solution of for Apple to fix it. Cant repeat that often enough to deaf ears.

37 replies
Question marked as Top-ranking reply

Oct 5, 2021 4:38 AM in response to bernadettefromPPAus

Except that turning the Watch off and on again only works until the next time the app plays dumb - you have to do this every time! Apple need to fix this rubbish fast. The only way to stop the problem coming up every day is to turn off the notifications for Mindfulness. Then you can access Mindfulness from the apps screen and it works fine. Of course, this means you might forget to use it but if it mostly doesn't work anyway, that's no real loss. It also means you have to press more buttons to access the app (unless you add it to your Watch screen). The best solution of for Apple to fix it. Cant repeat that often enough to deaf ears.

Jan 25, 2022 9:19 AM in response to musicaviva

I just got off the phone with Apple support. I wa having the same issue with my brand new series 7. She showed me to close the app out by pressing the bottom button on the right side of phone. It shows all the apps that are open (I had a lot open ) and closed them down by swiping left and hitting the red X to close them. But it fixed it and now I know how to close my apps on my watch. Hope this helps. Good luck!

Sep 23, 2021 11:28 AM in response to musicaviva

Hello musicaviva,


Thank you for posting in the Apple Support Communities and for reviewing the related article About watchOS 8 Updates. We're sorry to see that you're experiencing this issue with the Mindfulness app. We'd like to get you pointed in the right direction.


To be sure, are you starting a Reflect and Breathe session as explained here:

Use the Mindfulness app


If so, try restarting your Apple Watch and iPhone. This sounds simple, but can resolve many unique issues. Here's how to restart your devices:

Restart your iPhone

How to restart your Apple Watch


If this concern isn't resolved after taking the steps above, we recommend that you contact Apple Support directly. Depending on your region, you may be able to reach them here: 

Get Support


We hope this information is useful. Kind regards.

Nov 16, 2021 3:22 AM in response to mcsullivan09

It’s very odd but this is now working as it should for me. It took several restarts but all three sections of the app are behaving correctly. Apart from restarts I’m not aware of having done anything different with the watch (updates etc, although I may have missed something that installed overnight I guess). Can only think the mindfulness app was conflicting with another app - but that’s a wild guess, obviously.

Oct 8, 2021 5:00 AM in response to musicaviva

My mindfulness app on my watch 5 is still locking up. I understand how to use it. And yes I have turned off/back on several times. Each time it works, until it locks up again. It also no longer reminds me to do my sessions each day (and I have checked the settings). This battle started with the update to the new app. Please fix. I really miss my 'breathes' and 'reflects'.


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

New mindfulness app not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.