After Upgrade to Big Sur 11.6 can no longer add contacts to Apple Contacts

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After Upgrade to Big Sur 11.6 can no longer add contacts to Apple Contacts

System looks like it will let me add new contact but as soon as I move off name field it pulls up random contact and never saves new name.

iMac, macOS 10.13

Posted on Sep 22, 2021 2:06 PM

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Answer 1

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Tibituser Author

Level 1

4 points

Sep 26, 2021 10:53 AM in response to Eric--F

Discovered that if I selected iCloud as my default rather then Gmail for Contacts and then added contacts under my iCloud tab that they were added without issue. I went back and tried to add contact to my Gmail tab and it fails every time. My guess is that Contacts is no longer compatible with Gmail using the latest release.

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Answer 2

Eric--F

Community Specialist

Sep 23, 2021 5:45 PM in response to Tibituser

Hi Tibituser,

We understand you're experiencing issues when attempting to add people to your Contacts app. If you're following the steps from Add people and companies to Contacts on Mac and the issue persists, we'd recommend troubleshooting the issue next with this article below:

If an app freezes or quits unexpectedly on Mac

Cheers.

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Answer 3

Sep 26, 2021 1:38 PM in response to Tibituser

Hi Tibituser,

Thanks for the update and great work on isolating your issue further! Since it seems this issue is only occurring with your Google mail account, we'd recommend letting Google know about it here: Google Help

Take care.

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After Upgrade to Big Sur 11.6 can no longer add contacts to Apple Contacts

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