External monitor image distortion

I have an LG external monitor connected via HDMI to my MacBook Pro 16' using a USB C hub. The other day I updated to Big Sur (11.5.2) and now the image on my external display is extremely distorted (see picture below).


It's not a problem with the monitor itself or the cable, as it works fine when plugged into the same machine running Windows via Bootcamp. I searched the LG website for drivers but there seem to be none available.


Has anyone else experienced this or found a solution?

MacBook Pro 16″, macOS 11.5

Posted on Sep 22, 2021 4:33 PM

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Posted on Sep 24, 2021 12:02 PM

Try booting once in safe mode (https://support.apple.com/guide/mac-help/start-up-your-mac-in-safe-mode-mh21245/mac). Beside disk check, minimal extensions load and other things there also the deletion of various cache files and sometimes gives good results.

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Sep 23, 2021 7:35 PM in response to arendfromburbank

Hi arendfromburbank,

Thanks for reaching out using Apple Support Communities. Here to help.

We understand you're having trouble with the connection of your MacBook Pro to an LG monitor.


You mentioned using an adapter or USB hub for this connection. Are you referring to the Apple USB-C Digital AV Multiport Adapter? If using an adapter other than this one, we aren't able to verify compatibility or performance for various scenarios. You may want to consider contacting the vendor of your USB-C Hub, or consider trying the Apple USB-C Digital AV Multiport Adapter. More about this adapter can be found below.


Apple USB-C Digital AV Multiport Adapter


Hope this helps! If we can assist any further, just let us know!

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External monitor image distortion

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