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lost access to appletv+

I'm supposed to have apple tv+ free until December 30 (having bought a device). Last night, I had to change my apple id password, and now I've lost access to tv+, even though its home screen says I'm signed in.

Advice, please?

Posted on Sep 23, 2021 6:14 AM

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Question marked as Top-ranking reply

Posted on Sep 23, 2021 9:10 AM

Verify that the subscription is still listed as active. That would not be influenced by a password change. But it has to be still the same account.

See you subscriptions overview - Apple

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lost access to appletv+

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