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iPhone 13 Camera is blurry

Hello,


I’ve just received my iPhone 13 Pro and instantly noticed that especially the front camera quality in low light is horrendous. Coming from an iPhone X, the difference is literally night and day. The front camera seems to have some kind of beauty or over-smoothing effect on and the pictures really do look unacceptable. My colleague has the same problem with his 13 Pro Max and across the internet there have been multiple discussions about this.





[Re-Titled by Moderator]


iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 2:32 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2021 4:12 PM

I’m having the same problem. I took a photo of my son with the iPhone 11 Pro Max (where he is looking at me) and one with the iPhone 13 Pro Max (where he is in side profile). The quality is atrocious!!!





809 replies

Oct 7, 2021 12:15 AM in response to lobsterghost1

@lobsterghost1 I think that no-one here wants to return their phone, this is absolutely not an option. What we're trying to understand here is why on earth pictures are worse on the latest phone! And I'm sorry, but I really can't understand why you're trying to "excuse" Apple, this is a major problem, considering that the 13 pro and pro max are advertised especially for photograph.

Oct 7, 2021 12:36 AM in response to mesposito83

That's the thing, I've looked and compared, and from mine, they are in no way worse, and each of the photos posted as "proof" that they are has some photographic issue that can explain why that photo may look worse that can be easily explained by technical differences between the two devices that are not bugs or defects, but just what happens when photographic parameters are changed.


The fact that Apple will remove some of the things that apparently create issues for some is a good thing, and if there is a focusing issue that crops up in some situations, that will be a positive as well.

Oct 7, 2021 4:48 AM in response to Dogcow-Moof

I don’t agree.

I noticed that 3x photos have problems.


zooming in you can often see a sort of “paint effect”.


it s due to software interpolation since this appear way different shooting using Lightroom app that preserve natural photo grain and sharpness instead.



it also happens that some picture appear to be blurred (all lens) . I noticed that in situation when HDR is needed.


i think that this problem could be solved without Smart HDR enabled but this option is not there anymore on iPhone 13 pro.


i m d like to understand why they also removed the possibility to save both shots , with and without HDR.


removing this features certainly doesn’t sound PRO.

Oct 7, 2021 5:00 AM in response to MarcelDav

That's your opinion (especially the "pro" complaint, considering many professional photographers have nothing but good things to say about the iPhone 13 Pro's cameras.)


I've noticed none of the issues you cite with the 3x camera's photos as taken, but zooming in on any image will cause issues as you're performing an on the fly digital zoom/resampling of the image.


You can't just interpolate pixels without generating artifacts; that's why the 3x zoom when light is too low to use the actual 3x lens produces what are to me poor quality images, just as was the case with the 2x zoom in low light on the 12 Pro Max.


Remember, when the light level is too low, the 3x zoom does not use the 3x optical zoom, it is simply a digital zoom of the image from the 1x wide angle lens.

Oct 7, 2021 5:24 AM in response to mesposito83

mesposito83 wrote:

@lobsterghost1 I think that no-one here wants to return their phone, this is absolutely not an option. What we're trying to understand here is why on earth pictures are worse on the latest phone! And I'm sorry, but I really can't understand why you're trying to "excuse" Apple, this is a major problem, considering that the 13 pro and pro max are advertised especially for photograph.

I'm not excusing Apple. They have nothing to be excused for. iPhone 13 Pro series take some of the best photos I've ever gotten with an iPhone. And I came from iPhone 12 Pro Max.


If you are not getting great photos from your phone, either learn more about how to use the cameras in your phone as many of the issues people have shown in this thread with photos are examples which were simply not photographed well. Or if you are convinced the phone's camera is defective, let Apple see the phone to see if by some chance there is an actual issue on your phone (highly doubtful). Or if really disappointed, return the phone and get something else.

Oct 7, 2021 7:35 AM in response to Dogcow-Moof

It’s not an opinion.

i m not talking about low light condition.

I also shooted using same device but with Lightroom app for iOS and telephoto shoots are way better.

(in the info of each shot is possible to see which lens iPhone 13 used).


I work with professional photographers on daily basis.


Not saying that this camera is awful. It s super BUT there are things that need to be fixed.


There are many people here telling same things.


hope that Apple philosophy will be about listening this feedback and fix instead .

cheers



Oct 7, 2021 7:50 AM in response to MarcelDav

Hello ~ I have yet to find a camera whether it was a $50.00 one or one that was $4500.00 plus my lens that I could take out of my pocket and shoot a perfect picture with….never. These iPhone cameras …in my opinion and for entry level photography and up offer more portability and ease of use than most cameras on the market today. I guarantee you we could debate the issue from now on and with every single camera ever built and find some flaw. It is simple …learn to work around what you see as a flaw or return it. We cannot change the camera or the physics that guide it’s use.


~Katana-San~

Oct 7, 2021 8:44 AM in response to Katana-San

That’s not the point.

iPhone 13 pro camera is amazing but it would be much better if this 2 things would be fixed/restored.




i m talking about:


-not having the possibility to deactivate smart HDR for pics (why not having the possibility to decide if using HDR or not?

Sometimes is creating cartoonish skies or it lighten up and flattens lights on faces. This option was available on previous iPhones)


Issue taking picture with telephoto with native camera app who’s sometimes blurring details on faces creating a sort of paint effect that I ve seen before only on other brands phone .

this last “issue” is not present shooting with Lightroom iOS app’s camera.


why?


i tested outside with light too and checked to be sure that both shot were using telephoto lens.


cheers



Oct 7, 2021 2:09 PM in response to Dogcow-Moof

Hello ~ What else can be said? I love my other cameras but what a hassle they are and to be honest some of the best candid shots…which I personally love the most…all over the last say 8 years have been taken with my iPhones. Actually one of my children thought the video I took of their wedding was better than the professional one she paid dearly for. Nothing is perfect especially in photography right? So my vote is for the iPhone each and every time…pretty awesome to me :)


~Katana-San~

Oct 8, 2021 4:11 AM in response to chelsieeee

Try filming video. I’m starting to notice there’s an issue with videos as well. Film a video where you are planning from left to right with objects in a wall. You’ll see the objects move really blurry. We tried it on the 12 and it’s smooth. I was on chat support with Apple and they said there is definitely an issue. They ran diagnostic test but didn’t find any issues so they set me up with a Genius Bar appointment today. Will post update

Oct 8, 2021 7:20 AM in response to Sonkeli12

I’m having lots of problems with my new 13 pro.. Everything is blurry then it suddenly focuses but I have no of control sometimes I wait and keep moving around to get it to focus on the macro level my iPhone 11 was much better at taking macro pictures.. I use this for my business every day I take pictures of little tiny items I’m not sure that this phone is going to work for me.. It’s hard to get it to take pictures when I get close..

Oct 9, 2021 2:11 AM in response to chelsieeee

Or in bright lighting indoors.


Digital zoom has never given a clear picture, and cannot by definition because you can’t just create pixels that don’t exist despite what you see on TV detective shows and in movies.


Zoom has always dropped from optical zoom to digital zoom in lower light, and sadly there is no easy way to tell except to notice how bad the image becomes.


This has been true of all zoom lens iPhones.

iPhone 13 Camera is blurry

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