iPhone 13 Camera is blurry

My iPhone 13 Pro Max is doing this too. I went to the Genius Bar today and they actually replaced my entire iPhone because the "Face ID" test failed. However, the new phone still has low/blurry front face camera quality in lower light settings. I notice it especially on FaceTime. It's like some of you mentioned, like a soft/beauty filter being applied but it's resulting in blurry quality. My iPhone X had better quality as well, IMO.

The Genius said I should test it out for a few days and if I notice it again, schedule another appointment. He also mentioned that it may be something with my backup settings messing with it? We'll see if it's better in the next few days but if not, I might have to go back.

Disabling Lens Correction did not work for me, by the way.

This is exactly it… the back camera is great. The front camera is great as well in good lighting but as soon as the lighting gets darker, some filter turns on making the quality look so smudged. This then applies to your FaceTime calls.. its definitely not a hardware issue

Nobody is talking about digital zoom. There is some sort of beauty filter that turns on and makes the quality look blurry/smudged on the front camera in lower lighting. It literally only clears up when I go outside in the bright sun. My 6s was more clear in the dark

Anything that happens to a photo when uploaded to Instagram is something Instagram needs to correct.

When the iPhone 12 family was released last year there was a similar issue; Instagram needed to fix their app to not mangle photos from it, and it’s likely they need to make similar fixes for photos taken by iPhone 13 family cameras.

I’m having a similar issue on my 13 pro max. After I take a photo and go view it, it is blurry the a second or two later later it automatically adjusts and shows a crisper photo. Turning off the the Lens correction doesn’t fix the problem! @applesupport - please make a note and track this annoying problem!

Because it is. Likely due to the higher resolution and the upload to iCloud process. There's a lot more data uploading to the cloud. Once uploaded, as you have seen, the clarity of the photo is fine. If the photo uploaded out of focus and never became focused, then you'd have an issue. But it's not, so you don't. Don't look for issues where there are none.

Actually what you see is normal even without iCloud Photo.

It takes a moment for the processing the iPhone normally does to fully lock in the photo at full resolution.

This is normal and goes back to at least the iPhone X.

You are very wrong I had iPhone 11 Pro and it worked great for taking macro photos this new iPhone 13 is junk..

The problem is it will not focus or go into macro mode you sit there and wait in the phone does nothing it takes up lots of valuable time and it’s a waste of my time because I take hundreds of macro photos every day.. Apple needs to fix this or they need to give me my $1700 back for this phone and buy me another iPhone 11 😡

This is disgusting 🤢

I also just noticed that any picture taken with the front facing camera reports it’s 7 MP when I click on the photo information icon. How is that possible? Isn’t the front facing camera 12 MP? My iPhone X had the 7 MP front facing camera. I’m starting to think that someway somehow when I transferred that phone to my iPhone 13 Pro Max, it messed with the front facing camera settings. It’s actually very blurry when taking photos or on FaceTime in lower light situations. All of my friends who also purchased the iPhone 13 Pro/Pro Max have began reporting the same issue as well with the front facing camera.

i called Apple support, uploaded a screen recording to show the problem and they told me it’s because of slow wifi connection that the photo is uploaded to iCloud, blah blah. However, that’s not true because I use a 1GB internet connection at home. I was transferred to a senior technician who ran some diagnostic and said the hardware is all working fine. The technician recommended that I take the phone to a Apple Genius at the store who can hold the phone and see the problem.The suggestion by lobsterghost1 that the blurry photo is normal is incorrect!

afjal129 wrote:

i called Apple support, uploaded a screen recording to show the problem and they told me it’s because of slow wifi connection that the photo is uploaded to iCloud, blah blah. However, that’s not true because I use a 1GB internet connection at home. I was transferred to a senior technician who ran some diagnostic and said the hardware is all working fine. The technician recommended that I take the phone to a Apple Genius at the store who can hold the phone and see the problem.The suggestion by lobsterghost1 that the blurry photo is normal is incorrect!

The reference I said was "normal" had nothing to do with blurry photos being normal. I was speaking to the poster who believed that immediately after a photo was taken, it opens blurry, then goes into focus. That is normal, as the phone is still processing the photo immediately after has been taken.

Please don't misquote me or put words in my mouth I never said. At no time have I ever suggested blurry photos are normal. And I'm certainly not getting blurry photos on my 13 Pro Max, unless I do a poor job of taking a photo, which anyone is capable of doing.

lobsterghost1 wrote:

The reference I said was "normal" had nothing to do with blurry photos being normal. I was speaking to the poster who believed that immediately after a photo was taken, it opens blurry, then goes into focus. That is normal, as the phone is still processing the photo immediately after has been taken.

Precisely.

It doesn't have poor processing; in fact it takes less than half a second for the photo to sharpen up after being taken and you never have that wait again.

Your iPhone XS Max didn't have anywhere near the kind of processing power the iPhone 12 or 13 families do.

If you don't like it, and it's been less than 14 days, return yours for a full refund.

Personally, I paid what I did for 13 Pro Max for just this kind of processing power.

So, you didn't buy a phone with amazing processing power, which takes all these tiny pixels to the tune of millions of them to process, and you think your phone is defective because it takes about a second or less to process all that data the FIRST time the photo is opened after taking it?

Really? And this is unacceptable to you? You seem to truly have expectations iPhone 13 simply can't meet. Unrealistic expectations.

I’m so glad it’s not just mine! I got mine a week ago and it’s so bad every photo I take it’s just fuzzy feeling way I know how to describe it it works fine with videos and portrait mode for the most part!! But I’m not paying this much money for a phone with a nasty camera