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iPhone 13 Camera is blurry

Hello,


I’ve just received my iPhone 13 Pro and instantly noticed that especially the front camera quality in low light is horrendous. Coming from an iPhone X, the difference is literally night and day. The front camera seems to have some kind of beauty or over-smoothing effect on and the pictures really do look unacceptable. My colleague has the same problem with his 13 Pro Max and across the internet there have been multiple discussions about this.





[Re-Titled by Moderator]


iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 2:32 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2021 4:12 PM

I’m having the same problem. I took a photo of my son with the iPhone 11 Pro Max (where he is looking at me) and one with the iPhone 13 Pro Max (where he is in side profile). The quality is atrocious!!!





809 replies

Nov 4, 2021 8:10 AM in response to isazavakos

isazavakos wrote:

oh my gosh thank you for validating this. thank you.


You are very welcome isazavakos! 🙏


⭐️📩If other users noticed this

we can try to send our feedback here: 📸➡️ https://www.apple.com/feedback/camera/ ⬅️📸


I asked for:

1️⃣_Being able to shoot without this Oil paint effect/ software noise reduction added by the software (pic on the left)

2️⃣_Being able to shoot without HDR (like in previous iPhone models)




(pics from isazavakos - pls note differences in hair, eyelashes, make up. Picture on the right is a RAW using camera on Lightroom for iOS, as a workaround to avoid this effect)


Left: iPhone native camera app Right: iPhone Adobe Lightroom Camera iOS

Dec 9, 2021 12:52 PM in response to andymm76

It's not "barely able" to take a photo, it will use the telephoto lens when there is enough light to make its use to shoot a usable image a reasonable choice.


You may disagree with its decision, but the device can tell how much light is reaching the sensor and reacts accordingly.


There's nothing "defective" here; when there isn't enough light to use the optical telephoto lens, the phone switches to digital zoom.


I recently shot some photos at an event with a stage using the telephoto lens, and the photos all were actually taken with the optical telephoto lens:



Every iPhone with an optical telephoto lens going back to at least the iPhone X has worked this same way.


I've personally asked Apple since the iPhone X to add an annunciator telling the user whether the zoom is optical or digital, but they seem not to want to add one; perhaps you'll have better luck:


Feedback - Camera - Apple

Oct 10, 2021 7:30 AM in response to afjal129

afjal129 wrote:

I’m having a similar issue on my 13 pro max. After I take a photo and go view it, it is blurry the a second or two later later it automatically adjusts and shows a crisper photo. Turning off the the Lens correction doesn’t fix the problem! @applesupport - please make a note and track this annoying problem!

You have iCloud Photo turned on. The photo is uploading to the cloud, hence the blur to clarity as it uploads. This is normal, so there is nothing to fix.


You seem to think you are writing Apple here. You're NOT. This is a user to user only forum. Feel free to tell Apple your thoughts, but given this is normal to begin with, you'd be wasting your time. You can use this link --> https://www.apple.com/feedback/iphone/

Oct 17, 2021 6:48 PM in response to isazavakos

The three lenses have different qualities as would be the case when using different photographic lenses.


Also, there is the issue that many have not yet realized that below a certain light level the 3x zoom becomes a digital zoom, not an optical one.


If you are worried it is a hardware issue, take your phone to your local Apple Store to be examined.


Genius Bar Reservation and Apple Support Options - Apple

Oct 22, 2021 3:11 AM in response to Catean

Apple is not here and will not respond or make a statement of any kind here.


This is a user to user forum in which Apple users solve other Apple users’ technical issues.


These cameras are far from useless, they are the best to ever be put into an iPhone and quite frankly do about 90% of what you used to need a $3000 DSLR with $4000 worth of lenses to achieve.


I certainly understand if they don’t meet your needs, just as an $11,000 medium format Hasselblad and lens aren’t going to meet the needs of someone looking for a point and shoot and you wouldn’t hire someone to shoot a wedding with an iPhone 13 Pro Max. They are merely tools that may or may not work for you.


Regardless, if you’d like to complain to Apple, you may do so here:


Feedback - iPhone - Apple


However, if you want a “response” from Apple here, you will be waiting… forever.

Oct 23, 2021 2:28 AM in response to Haribosss

i don’t see it with mine, sorry.


Not bad faith at all and I don’t appreciate the implication that it is just because we disagree.


I posted some leaves earlier; at full resolution they’re breathtakingly razor sharp for a cell phone camera with a lens 1/2” in diameter.


Could it be an issue with your phone? Of course, which is why I keep stating if you feel so, take it in to be checked to be sure:


Genius Bar Reservation and Apple Support Options - Apple


Oct 26, 2021 10:09 PM in response to Sevillemarmalade

As I've mentioned before, if you believe your "stabilization is broken," have your phone examined:


Genius Bar Reservation and Apple Support Options - Apple


None of the settings you mention apply if you shoot in RAW and import the RAW file into Lightroom Classic for the Mac, which I suspect is what your workflow must be with the A7; don't shoot with the LR app, just use Camera in RAW mode.


If you don't like Apple's default photo processing, leave them a comment here:


Feedback - Camera - Apple

Oct 28, 2021 1:01 AM in response to MarcelDav

Perhaps you should have your phone checked:


Genius Bar Reservation and Apple Support Options - Apple


I don’t see anything like you describe, and I certainly don’t see any “oil painting” effect on RAW photos; in good light they are frighteningly close to what I get from my Nikon D850 though of course with ¼ the resolution.


I owned a 12 Pro Max and think the 13 Pro Max’s photos blow away anything the 12 Pro Max could do.


There’s not much point in my going to speak to

someone at Apple except to tell them how absolutely thrilled I am with the photos the 13 Pro Max takes.

Oct 30, 2021 7:42 AM in response to MarcelDav

MarcelDav wrote:

let other users have a discussion, find possible solutions , sending feedback to Apple.

And let those users hear the comments of experienced users who may point out solutions. Equally they may learn out as Dogcow-Moof and I have pointed out, that some complaining users are not using valid methods to determine if there is a real fault, and if so whether it is in the physical camera and initial image capture, or the processing to post a sample and view here in forums, -or whether the real problem is perception and lack of understanding between the ears of certain users.


The experienced users and photographers will continuer to discuss and offer advice.

At Apple users’ feedback are always welcome.

If users have posted their complaints in the Feedbag system they have no case to continue arguing here except to encourage others to follow their lead. https://www.apple.com/feedback/

Oct 31, 2021 4:23 AM in response to MarcelDav

MarcelDav wrote:

Life is also too short to comment on thread about an “issue” you don’t have.


I will comment when correcting factual errors or wildly incorrect statements that “everyone” is having an issue, or that the cameras are “defective.”


At Apple users’ feedback are always welcome.


Of course, but feedback is not the reason these forums exist, feedback can be expressed here:


Feedback - iPhone - Apple


Expressing concerns here is pointless since as users we cannot change anything, and even if an issue is a software issue, no one at Apple who could get a change made is reading your comments here.


They do when left at the link above.

Nov 6, 2021 6:39 PM in response to Dogcow-Moof

isazavakos's comparison photos are NOT zoomed in (digital zoom) in the sense that you are implying. She posted the images at 100% of their resolution. Meaning, that each pixel of the image is shown as 100% of a pixel on screen. If they were "zoomed in", both pictures would look pixelated. Even is that was the case, why is it that the photo taken with the Adobe Lightroom Camera iOS app is significantly better and doesn't have the aggressive AI post-processing?


What we can see on the iPhone 13 photo is what many others have been saying. It's the botched ‘Oil painting effect’ processing. Saying that this is not a widespread issue is just patently false. Searching this issue on Google currently has 184,000 results.



iPhone 13 Camera is blurry

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