Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iPhone 13 Camera is blurry

Hello,


I’ve just received my iPhone 13 Pro and instantly noticed that especially the front camera quality in low light is horrendous. Coming from an iPhone X, the difference is literally night and day. The front camera seems to have some kind of beauty or over-smoothing effect on and the pictures really do look unacceptable. My colleague has the same problem with his 13 Pro Max and across the internet there have been multiple discussions about this.





[Re-Titled by Moderator]


iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 2:32 AM

Reply
Question marked as Best reply

Posted on Oct 3, 2021 4:12 PM

I’m having the same problem. I took a photo of my son with the iPhone 11 Pro Max (where he is looking at me) and one with the iPhone 13 Pro Max (where he is in side profile). The quality is atrocious!!!





809 replies

Nov 6, 2021 9:29 PM in response to jbolus

MacRumors is even worse.


You say you have never had issues like this yet we saw the same complaints when the iPhone 11 and 12 were released.


Ultimately it’s personal preference again. Leave feedback and perhaps Apple will turn down the processing in a future release; given how popular Instagram and Snapchat filters are I suspect there are those who want Apple to do more processing by default.


Feedback - Camera - Apple


Ultimately we can debate here, but none of us have the power to do anything aside from leaving feedback above.


I’m just happy to have RAW mode available as it allows me to process as I choose.


Finally, your earlier comment:


"iPhone 13 has significantly more noise AND "loss of detail" because of the (again) aggressive AI post-processing.


is a victim of English syntax; it could be read as meaning the noise and loss of detail was due to post-processing, or as the photos are noisy… and the loss of detail is because of post-processing.

Nov 6, 2021 9:43 PM in response to Dogcow-Moof

> MacRumors is even worse.


How so? Please enlighten me. Please don't dismiss people who are just sharing their issues. People probably just want to confirm if others are having the same issue before contacting Apple. I thought it was just me at first, but after doing some testing with my old phones and reading what others have shared. It became clear it's an issue.


> You say you have never had issues like this yet we saw the same complaints when the iPhone 12 was released.


It's possible that it was an issue then. I never had the iPhone 12. It's the only time I didn't upgrade to the latest gen.


> Ultimately it’s personal preference again.


So far, people have been objective on this thread. With the exception of 3 individuals. It has nothing to do with subjective "personal preference"... Like you keep insisting...


The people have spoken:


Why does iPhone 13 Pro Max Camera blur/discolor when something comes into focus???

https://discussions.apple.com/thread/253274654?page=1


My new iPhone 13 mini takes blurry close up photos. My first generation 1 SE (~2016) took much better photos. why

https://discussions.apple.com/thread/253270448


iPhone 13 photo quality issue

https://discussions.apple.com/thread/253182548


iPhone 13 Pro blurry camera

https://discussions.apple.com/thread/253181534?page=5


iPhone 13 Pro Disgusting Photos

https://discussions.apple.com/thread/253252719


Blurry very unrealistic photo from front and back cameras

https://discussions.apple.com/thread/253240997


iPhone 13 Pro Max camera selectively blur sign/object in background?

https://discussions.apple.com/thread/253232616


iPhone 13 Pro horrible photos, blurry and too sharp sometimes, worst than iPhone X

https://discussions.apple.com/thread/253323090


Close-up photography issues iPhone 13 Pro

https://discussions.apple.com/thread/253198272


> Leave feedback and perhaps Apple will turn down the processing in a future release; given how popular Instagram and Snapchat filters are I suspect there are those who want Apple to do more processing.


I already submitted feedback before I even starting replying on this forum. I will also be taking my Phone to the Apple Store...

Nov 6, 2021 11:42 PM in response to Dogcow-Moof

> Gartner says Apple sold almost 80 million iPhones in Q4 of 2020 alone:


@lobsterghost1 said "50,000,000 iPhone 13 owners out there" Your numbers are also wrong, since you both quoted "iPhones" not "iPhone 13s". A slight but important detail. Since Apple currently offer 5 different variants.


In addition, the non-pro models are usually the best selling by a significant margin. So how will those users enable RAW to get around this issue. Since it's not available on those devices?


> Estimates are that Apple has sold over 1.9 Billion iPhones since they were first introduced and that there are around 1 Billion active iPhone users worldwide:


Again iPhones != iPhone 13. Please stay on topic. People on this thread are having issues with the iPhone 13. Not every single iPhone ever sold. 🤦‍♂️

Fieldhack said iPhone 13 sales appear to be healthy and higher than last year's iPhone 12, and Counterpoint is not changing its estimate of 85 million to 90 million iPhone 13 sales for the fourth quarter.

We are just a week into Q4 2021. In case you haven't noticed. So @lobsterghost1 comment implies Q3 (September 24-Nov 7) numbers. Do you have that data that suggest that Apple have sold 50M iPhone 13s (not iPhones in general) ?


Nov 7, 2021 12:22 AM in response to jbolus

jbolus wrote:

> Gartner says Apple sold almost 80 million iPhones in Q4 of 2020 alone:

@lobsterghost1 said "50,000,000 iPhone 13 owners out there" Your numbers are also wrong, since you both quoted "iPhones" not "iPhone 13s". A slight but important detail. Since Apple currently offer 5 different variants.


Now you're being pedantic. No one typically says iPhone 13 to refer only to the iPhone 13 model. If you want to be that way I for one will say "iPhone 13 family device" from now on. It still doesn't change the fact that it's likely there are 50M+ iPhone 13 family device owners.


In addition, the non-pro models are usually the best selling by a significant margin. So how will those users enable RAW to get around this issue. Since it's not available on those devices?


They have to shop and purchase the device that best suits their needs. If they are so into photography and this is such a big issue, they would discover it during the 14 day return period.


> Estimates are that Apple has sold over 1.9 Billion iPhones since they were first introduced and that there are around 1 Billion active iPhone users worldwide:

Again iPhones != iPhone 13. Please stay on topic. People on this thread are having issues with the iPhone 13. Not every single iPhone ever sold. 🤦‍♂️


You're the one who stated:


Apple sold 50M smartphones (meaning all variants even previous gens)


We are just a week into Q4 2021. In case you haven't noticed. So @lobsterghost1 comment implies Q3 (September 24-Nov 7) numbers. Do you have that data that suggest that Apple have sold 50M iPhone 13s (not iPhones in general) ?


The fact that introductory sales sold out current production, so it's very likely Apple sold a similar number of phones during the launch months? The number is certainly a reasonable estimate.


Anything more would be speculation.

Nov 9, 2021 7:04 AM in response to lobsterghost1

Talking about this topic here has given the possibility to find and share workaround to this "issue", for example shooting with Lightroom app for iOS.


Lobsterghost1: Try to be positive!


Here people are not sharing their unhappiness but explaining issues they are having and finding solution.


For sure denying that this "issues" are even existing, generates infinite loop, turning the discussion into a negative one.


Please read previous comments if you like to find out this.


It has been useful to many users i talked with.


Many users are also sending their feedback here: 📸➡️ https://www.apple.com/feedback/camera/ ⬅️📸


Nov 9, 2021 9:43 AM in response to lobsterghost1

lobsterghost1 wrote:

The point was not what matters to me or matters to you. The point is 'what' will matter to Apple.


This is "our" forum and here the point is what matter to us users.


To send feedback to Apple you can use this link here: 📸➡️ https://www.apple.com/feedback/camera/ ⬅️📸 ;)


lobsterghost1 wrote:

A vocal minority may not be enough.


So trust yourself positively. Vocal minorities can make the difference ;)


Cheers

Nov 11, 2021 11:17 AM in response to mac_head36

mac_head36 wrote:

I’m having the same issue on my new iPhone 13 Pro. Most images appear to be over sharpened and have that distinct “watercolor” effect to them. Apple, please look into this!

Asking Apple to look into anything here on a user to user only forum, which Apple doesn't participate in is as useful as shouting into the wind.


If you want Apple to hear you, this link will let you provide feedback, which will actually be read (but not responded to) --> Feedback - iPhone - Apple

Nov 11, 2021 7:33 PM in response to MelaniePhotographer

Did you tap and hold down the yellow box to AF lock on your cat?


Use camera modes on your iPhone, iPad, and iPod touch - Apple Support


It doesn’t matter what iPhone 12 photos look like; the iPhone 13 was clearly focused on the couch cushions behind your cat.


If you look at the couch cushions in the photo, they are razor sharp; the overall photo isn’t soft.

Nov 11, 2021 10:41 PM in response to MelaniePhotographer

Then you may want to take your phone in to be examined; I’ve never had this issue with mine so it would seem to point to a focus issue with yours.


I don’t care what is on Google; a substantial number of people in those threads don’t even own an iPhone, they just love to trash Apple.


Genius Bar Reservation and Apple Support Options - Apple


As an aside, I never said you were a newbie, but even people used to shooting with iPhones are finding the reduced depth of field due to the wider aperture of the iPhone 13 default wide camera (ƒ/1.5 for the iPhone 13 Pro Max vs. ƒ/1.8 on most older iPhones) is forcing them to adapt different techniques.


Certainly you wouldn’t compose or shoot the same if someone swapped a ƒ/1.5 26mm prime for your ƒ/1.8.

Nov 14, 2021 10:06 PM in response to raffcol

Night mode is making ridiculously impossible photos possible with a single shutter click and lots and lots of processing.


To make something comparable with a DSLR would require a tripod and several stacked exposures and a half hour of processing time in Photoshop.


Night mode could make photos look like an 8-bit Atari 2600 game and I'd still be thrilled simply because of how much work it is to get anything comparable using conventional techniques.


The fact that I can now take constellation photos by just pointing my phone up while standing on my deck is bonkers.


Use Night mode on your iPhone - Apple Support

Nov 21, 2021 12:34 AM in response to KristaBertulli

Go to https://www.apple.com/feedback/camera/ and complain there as well. Mention this thread URL address as well. 1500 people like us having the same issue in just a month is huge.


I wish the first post would show the link to the Camera feedback site or at least the most useful answer should include this link. OP, if you still read this and you can edit your post, it would be very helpful.

Nov 21, 2021 1:58 AM in response to ItWasBetterBefore

1500 people out of about 40 million new owners isn't all that huge.


The Instagram app does not necessarily use the same processing the Camera app does, but we need not go into that; it's sufficient to say there are multiple settings to tweak multiple parameters of photo capture that the Instagram app may change to suit its needs.


In particular, as some other camera apps do, the Instagram app may take photos in RAW mode as that would make its custom filter application generate better images; without knowing its internals no one could say.


Still, if it bothers you, do leave feedback, as Apple reads and reacts to it.


Feedback - Camera - Apple

Nov 25, 2021 3:38 AM in response to MarcelDav

I see some of what you describe but I also see better colors and better contrast but also effects from downsampling an HDR original into lossy SDR at least twice to post it here; I don’t see that type of thing when viewing HDR originals on the iPhone 13 display.


Regardless, as always, no one here can do anything about it, and Apple Engineering does not read these forums.


Rather, if you have a complaint, leave feedback for Apple here; they do read and act upon them:


Feedback - Camera - Apple


iPhone 13 Camera is blurry

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.