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iPhone 13 Camera is blurry

Hello,


I’ve just received my iPhone 13 Pro and instantly noticed that especially the front camera quality in low light is horrendous. Coming from an iPhone X, the difference is literally night and day. The front camera seems to have some kind of beauty or over-smoothing effect on and the pictures really do look unacceptable. My colleague has the same problem with his 13 Pro Max and across the internet there have been multiple discussions about this.





[Re-Titled by Moderator]


iPhone 13 Pro, iOS 15

Posted on Sep 25, 2021 2:32 AM

Reply
Question marked as Top-ranking reply

Posted on Oct 3, 2021 4:12 PM

I’m having the same problem. I took a photo of my son with the iPhone 11 Pro Max (where he is looking at me) and one with the iPhone 13 Pro Max (where he is in side profile). The quality is atrocious!!!





809 replies

Nov 6, 2021 8:45 PM in response to jbolus

The noise isn’t because of the processing, it’s sensor noise from trying to make a usable photo out of poor lighting conditions.


You keep citing the search results many of which are articles written to try and convince people there is an issue, and your number is hits, not actual people with an issue.


Please don’t use Reddit as an example of anything, there are more than 3,000 users there that would upvote a thread stating Tim Cook is an alien from the planet Xyyxzyfus.


Am I seriously saying people should shoot in RAW? Why yes, if they want best results; shooting in RAW will give it to you. Likewise, shooting using the Lightroom app will also deliver results that may be preferable.


However for the vast majority of the millions of new iPhone 13 owners, the default processing will be fine, assuming they don’t, as most to, edit and hit the magic wand to auto-process further.



Nov 6, 2021 9:10 PM in response to Dogcow-Moof

> The noise isn’t because of the processing, it’s sensor noise from trying to make a usable photo out of poor lighting conditions.


Can you point out where I said it was? I said: "iPhone 13 has significantly more noise AND "loss of

detail" because of the (again) aggressive AI post-processing. Than older generation iPhones."


> You keep citing the search results many of which are articles written to try and convince people there is an issue, and your number is hits, not actual people with an issue.


Google Search results hits refers to the number of search engine results for a specific query. In this case: "iPhone 13" "Oil Painting" processing. I even quoted the terms so that the results will need dot have those exact queries. I don't have to convince anyone. This thread is one of the top search results when people search about this issue. We just want this to be resolved so we can all move on... Is that too much to ask?


> Please don’t use Reddit as an example of anything, there are more than 3,000 users there that would upvote a thread stating Tim Cook is an alien from the planet Xyyxzyfus.


I'm sorry, what? How about the 19 page thread from MacRumors then? Are they all wrong as well?


https://forums.macrumors.com/threads/really-bad-photos-with-iphone-13-pro-max-merged.2315188/page-19


> Am I seriously saying people should shoot in RAW? Why yes, if they want best results; shooting in RAW will give it to you. Likewise, shooting using the Lightroom app will also deliver results that may be preferable.


Why do users have to do all of that when this is not an issue with older generation iPhones. I don't get your logic at all.


Furthermore, I asked two of my friends just now. Who both got the same exact phones a month before I did (iPhone 13 Pro Max 1TB) and they both have the SAME issue.


One of them said he just took his phone to the Apple Store and the genius bar senior technician agreed that there seem to be an issue with the photo and video quality. How do you explain that? I have been an iPhone user since the very first one announced by Steve Jobs (14 years ago). I NEVER had this issues like this.

Nov 6, 2021 10:08 PM in response to jbolus

The People have NOT spoken, unless you've queried the more than 50,000,000 iPhone 13 owners out there. Have you? So there are some threads representing an insignificant minority of iPhone owners, most of whom have completely unrealistic expectations and often poor grasp of photography in general.


Posting links to these threads proves literally and utterly nothing. What's your point anyway? This is a user only forum. No one here designed the cameras in iPhone. If it makes you feel better to try to validate your unhappiness with the results of your photos by suggesting "the people have spoken," you've not proven anything. There are literally millions upon millions upon millions of users with iPhone 13, who are out enjoying their new phones, but those people are never going to camp out here.

Nov 6, 2021 10:39 PM in response to lobsterghost1

> The People have NOT spoken, unless you've queried the more than 50,000,000 iPhone 13 owners out there. Have you? So there are some threads representing an insignificant minority of iPhone owners, most of whom have completely unrealistic expectations and often poor grasp of photography in general.


So what you and the other 2 individuals, who keep trying to dismiss the issue are implying. Is that we are all delusional? Maybe you can show an example of these "unrealistic expectations".


You're numbers are also wrong. Apple sold 50M smartphones (meaning all variants even previous gens) NOT 50M iPhone 13s.


How do I know? I work with wall street quants and analysts. If you can cite a source that Apple did indeed sell 50M iPhone 13s in Q3 2021. Then you have material info that nobody in wall street have. I know you won't be able to produce that source. I don't get why you guys are patronizing users who are just wondering what's going on with our devices.


> There are literally millions upon millions upon millions of users with iPhone 13, who are out enjoying their new phones


Let's use our own logic here... How do you know this? Have you "queried" the millions of iPhone 13 users? See, that's the flaw with using logical fallacies like such as Whataboutism... I like to stay objective so I only say things that I can substantiate. Hence why I linked the threads of other users having the same problem. Anything else is just subjective.


Nov 6, 2021 11:09 PM in response to jbolus

jbolus wrote:

> MacRumors is even worse.

How so? Please enlighten me. Please don't dismiss people who are just sharing their issues. People probably just want to confirm if others are having the same issue before contacting Apple. I thought it was just me at first, but after doing some testing with my old phones and reading what others have shared. It became clear it's an issue.


MacRumors is, as the name implies, a site for and foremost for rumors.


It's also the home of lots of people who love to complain about the least little thing and who actively love to complain about Apple and their products. You'll rarely find positive comments there.


So far, people have been objective on this thread. With the exception of 3 individuals. It has nothing to do with subjective "personal preference"... Like you keep insisting...


Not objective, complaining about "bad" cameras and that normal people shouldn't have to shoot with Lightroom or in RAW mode, when those options are explicitly available to you if you don't like the default processing.


Objective is saying "great camera, but there's too much processing for my taste."


The people have spoken:


Multiple threads in which people have been complaining about the processing and in most of them I've replied with the same answers I've given here.


Also note that the number of people making comments there is absolutely minuscule as a percentage of iPhone 13 users.


When something is an issue for even 1% of users, the forums are absolutely overloaded with comments, those of us who have been here a long time (I've been here over twenty years now) have seen it before.


That's not to dismiss your concerns or to try to assert that I am correct, it's simply a data point.


> Leave feedback and perhaps Apple will turn down the processing in a future release; given how popular Instagram and Snapchat filters are I suspect there are those who want Apple to do more processing.

I already submitted feedback before I even starting replying on this forum. I will also be taking my Phone to the Apple Store...


That's great.


If there's a defect, your phone will be diagnosed and repaired/replaced.


If there's not, you'll just have to wait to see if someday the default processing parameters change… or shoot in Lightroom or in RAW mode as has already been suggested several times.

Nov 7, 2021 6:31 AM in response to jbolus

jbolus wrote:

I don't get why you guys are patronizing users who are just wondering what's going on with our devices.

Not patronizing users at all. When you make sweeping statements like "THE PEOPLE HAVE SPOKEN" that's just plain wrong.


Good for you that you work with Wall Street folks. It was in an article the other day where it was "estimated" Apple has sold at least 50,000,000 iPhone 13 (all models included, I imagine) phones since they launched in September. We quibble over exact numbers, which we know Apple doesn't release. But suffice to say, it's a HUUUUUUGE number of phones. To suggest the unique number of individual (not every post as many are repeat posters like us) posters is representative of the total number of users is simply statistically wrong. You and others posting dissatisfaction here are the "vocal minority."


If you are unhappy with your phone and cameras, instead of trying to prove they are defective with other users, take your phone to Apple. Having people agree with you however, won't make a difference.


I am personally very happy with the cameras on my phone. They take stunning pictures. I continue to post so here, which seems to make people like you mad. I will continue to do so. I have been on this forum helping people for over a decade. I'll be here long after you've grown tired of this discussion.



Nov 8, 2021 1:39 PM in response to Sonkeli12

I am having this same issue. Horrible camera quality in iPhone 13 and also just migrated from Android Pixel 4 which snaps far superior shots. I hope this is a software issue, instead of a hardware issue, otherwise situation can get bad.. I really don't trust online reviews from tech websites, but users like in this thread.


Night mode for me is just horrible compared with Pixel. I tried many setting and all photos on iPhone ended very pixelated.


I don't believe there's a combination of setting to fix this and firmly believe is a combination of hardware and firmware issue in the optical sensor.


Also, the fan boy base dismissing real reports of frustrated users is not helping here.

Nov 9, 2021 7:10 AM in response to MarcelDav

There is one area you and I can agree on. And that is, I would prefer Apple gave the user the option to turn HDR on and off as their choice.


Otherwise, I applaud the discussion and hope users find solutions which help them to better appreciate their camera systems on the new phones. But I take exception with there are a LOT of people having issues. There are some grousing for various reasons. And many for not knowing how the cameras on their phones work, such as standard photographic principles, then blaming the phones for poor photographs. Given the millions upon millions upon millions of new phones sold since September, this thread and others wherever they may be, represent a statistically insignificant percentage of iPhone 13 (all variant) owners out there. Being a vocal minority, does not a bad camera system make.

iPhone 13 Camera is blurry

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