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Hey Siri not working on iPhone 13

I upgraded to the iPhone 13 pro max I noticed that “hey Siri” isn’t working as well as the feature that allows your phone to be unlocked by Apple Watch when wearing a mass.

Posted on Sep 25, 2021 11:30 AM

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Question marked as Top-ranking reply

Posted on Sep 26, 2021 2:57 PM

Hello bettina261,



We see you're having issues with Siri and the "Unlock with Apple Watch" feature on your new iPhone. We'd be happy to help out with them.


With regards to the "Unlock with Apple Watch" feature not working on the iPhone 13, there's a note on that here: If Unlock with Apple Watch isn't working on your iPhone 13

As the page notes, "This issue will be fixed in an upcoming software update".


For the "Hey Siri" feature not working, we'd recommend going through the steps on this particular page: If "Hey Siri" isn't working on your iPhone or iPad



Take care.

3 replies
Question marked as Top-ranking reply

Sep 26, 2021 2:57 PM in response to bettina261

Hello bettina261,



We see you're having issues with Siri and the "Unlock with Apple Watch" feature on your new iPhone. We'd be happy to help out with them.


With regards to the "Unlock with Apple Watch" feature not working on the iPhone 13, there's a note on that here: If Unlock with Apple Watch isn't working on your iPhone 13

As the page notes, "This issue will be fixed in an upcoming software update".


For the "Hey Siri" feature not working, we'd recommend going through the steps on this particular page: If "Hey Siri" isn't working on your iPhone or iPad



Take care.

Hey Siri not working on iPhone 13

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