iPhone 13 Pro not working with CarPlay Music

Is anybody else having problems with CarPlay on the 13 Pro?

There is a thread started in the Apple Music section.

"I just purchased the new iPhone 13 pro and i’m having issues playing music. Whenever I press play on the music while carplay is enabled, the carplay disconnects and then reconnects itself, and the process repeats itself. However, Apple Maps works fine on Carplay with no issue. I have a 2017 Dodge Charger with a 8.4 Uconnect System for relevancy. "

"I have the exact issue with this also. My vehicle is a 2007 Tundra with an Alpine iLX-007 head unit. I cleared the unit from CarPlay in settings on the phone and set it up again with the same result. Any app such as Amazon Music, iHEART RADIO, Pandora, Apple Music, etc causes CarPlay to disconnect and reconnect but not allowing music to play. Phone, text, Siri and maps all work fine. I connected my old iPhone 7 which is running iOS 15 as well and everything works fine. Must be a glitch or unknown setting on the 13 Pro. I also paired the 13 with my daughter's 2014 Jeep Cherokee's uconnect system and music played just fine."

[Re-Titled by Moderator]

Posted on Sep 25, 2021 1:34 PM

Top-ranking reply

marcellovegas

Level 1

8 points

Posted on Sep 28, 2021 2:38 PM

OMG, I switched EQ off in music on the phone and CarPlay works again!

I have a 2021 Acura TLX and my iPhone 13 Pro on iOS 15 caused CarPlay to stop working, having the disconnect problem others are complaining about. I reset all settings, erased the phone and installed for a second time which fixed a different problem with music but still didn’t fix CarPlay.

But turning off EQ fixed CarPlay finally! Apple, are you listening? The 13 Pro needs a software update…bring on the powerful witchcraft please!!

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46 replies

Sep 28, 2021 3:26 PM in response to Oldschoolrogue

I just tried this and it worked. So glad I read this. Mine was on late nite also

wuliwong

Level 1

8 points

Sep 28, 2021 7:12 PM in response to Oldschoolrogue

This fixed it for me too! I dont even use apple music and i never set the eq to a late night setting. Definitely worth checking if you have this problem.

Sep 27, 2021 6:31 AM in response to Oldschoolrogue

I have the exactly the same problem I have reset my CarPlay reconnected and it’s still the same. I have a brand new VW passat. Everything else is working fine in CarPlay. it’s just the music press play and it disconnects and reconnects and try again and It just disconnects again.

Sep 27, 2021 8:56 AM in response to Oldschoolrogue

I have a 2018 Jetta with the exact same issue. I spoke with a senior Apple adviser on Friday and my case has been moved up the chain to an Apple engineer. Apparently at this time there is no fix for this issue. This issue has been resolved for some people however the same fixes for them did not work for me. Apple is calling me at 5:00 pm Tuesday and I'm hoping they've got a fix for it because listening to the radio sucks!!!

braxmed

Level 1

17 points

Sep 27, 2021 9:00 AM in response to angelterry99

I went through all those steps as well. The Apple "Engineer" that I spoke with advised me to "update my radio driver". She was so sweet but .... clearly had no idea what she was talking about. I forsee an update for iOS 15 coming out shortly.

Sep 28, 2021 5:24 PM in response to angelterry99

Hi, i have the 2017 VW Tiguan. Just bought an iphone 13 pro today and i am having the same issues. Maps and phone will work but when i play music it immediately disconnects. very frustrating because i want to listen to music and nothing is working or helping… any suggestions??

ejurgo

Level 1

8 points

Oct 3, 2021 10:19 AM in response to Oldschoolrogue

This very same issue is happening to me and I have tried all your suggestions. I have a VW Passat and everything else works except when I try to play my iTunes, that’s when CarPlay disconnects me. Apple….do you have a fix for us yet?

Sep 25, 2021 5:26 PM in response to deggie

YES

[Image Edited by Moderator]

braxmed

Level 1

17 points

Sep 26, 2021 2:18 PM in response to Oldschoolrogue

This does not solve my issue. iPhone 13 Pro on iOS 15.

Sep 27, 2021 8:59 AM in response to Johncross55

Same issue with a 2018 Jetta. None of these fixes that worked for others sadly has not worked for me.

Sep 27, 2021 9:00 AM in response to braxmed

Didn't help!

Sep 27, 2021 9:02 AM in response to braxmed

I agree they'll have to come up with another update to fix this. My Apple car play is up to date.

Buning

Level 1

12 points

Sep 27, 2021 9:08 AM in response to angelterry99

Same issue - playing music, Spotify or Apple, disconnects me. Maps work fine. Podcast says it can’t play and to check the app when I stop driving (even when I’m not driving)?

Sep 27, 2021 10:47 AM in response to Oldschoolrogue

Thank you very much. I just tried and it works. Mine was set to Late Night, too.

deggie

Level 10

167,525 points

Sep 28, 2021 2:42 PM in response to marcellovegas

No, Apple is not listening. Other users are listening to you. My iPhone 13 is working fine with my BMW CarPlay without changing anything but then again I've never touched EQ in the Music app.

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iPhone 13 Pro not working with CarPlay Music