Apple Watch showing old texts (out of order) after reset

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Apple Watch showing old texts (out of order) after reset

Hi,

i am hoping someone can help me. I recently upgraded my iPhone and was attempting to pair my Apple Watch Series 5 with the new phone.

After going through the reset and pair process, I opened up iMessage on my watch and saw a bunch of old text messages from 2018 mixed in with new texts from the past month or so.

I have attempted to unpair/pair multiple times, factory reset. No matter what I do, same issue occurs.

I cannot get my watch to sync messages or mirror what is currently on my phone.

any ideas what the heck is going on.

thanks in advance

Apple Watch Series 5, watchOS 6

Posted on Sep 25, 2021 4:58 PM

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Answer 1

Sep 26, 2021 7:49 PM in response to jdo_apple

I am having EXACTLY the same issue this morning! Tried EVERYTHING and the messages on the watch are random, with only the last 3 sms from yesterday there and the rest are random from over the years...

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Answer 2

jdo_apple

Community Specialist

Sep 26, 2021 7:33 PM in response to MikeD711

Thanks for posting in the Apple Support Communities MikeD711,

We understand you're seeing some old data, specifically messages, on your Apple Watch, after pairing it with a new iPhone.

If restoring from a backup, any data contained on that backup would be restored along with the device. When you unpair your Apple Watch, a new backup is created.

Unpairing your Apple Watch, and setting it up as a new device would remove any pre-existing data and you would start from scratch.

The recommended steps for pairing an existing Apple Watch with a new iPhone are available, here: How to pair your Apple Watch with a new iPhone

We hope this helps!

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Apple Watch showing old texts (out of order) after reset

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