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Yesterday, I wanted to import songs to my iphone using iTunes on Win 10. I could do it 4-5 months ago, but now I'm not able to do this, because it says "cannot play this song on this iphone"
I've checked the "manage music and movies manually" but it didn't solve my problem.
I updated my phone to iOS 15, reinstalled the iTunes on my computer.
Any idea?
iPhone XS
Hi baksabarnus,
Thanks for getting back to us with the details. You may want to try changing the format for the songs you're getting the error on follow the steps here:
If you have problems playing music in iTunes on PC - Apple Support
If you’re trying to play an AAC file that was not created using iTunes or downloaded from the iTunes Store: Songs you download from the iTunes Store or import into your library using the AAC encoder are encoded using the MPEG-4 AAC format. Songs in this format play in iTunes and on your iPhone, iPad, and iPod. Other AAC files that you find on the internet or elsewhere won’t play in iTunes. See Choose import settings or Convert music file formats.
Take care.
Hello baksabarnus,
Thank you for participating in the Apple Support Communities! We understand that you're encountering an error syncing songs from your Windows PC to your iPhone using iTunes. To help better point you towards a resolution, we'd like to start by collecting a few more details:
Let us know the answers to the questions above and we'll go from there.
Cheers.
Thanks for the answer.
I found the problem.
I can easily import a song that I downloaded 6 months ago.
But I don't know what is the problem whit the new mp3.
I only use one website so I don't understand.
Any Idea?
In the picture it says "Not supported audio extension"
Ok, I found the problem. The "ytmp3.cc" mp3 files are not working. From other websites it's working fine.
Cannot import songs to my phone using iTunes
